Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1255 Gannon Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, leading to a negative experience.
Lost Packages
Numerous complaints about packages being lost or not delivered, causing frustration among customers.
Helpful Employees
Some employees, like Caress and Jessica, received praise for their helpfulness and positive attitudes.
Long Wait Times
Customers frequently mentioned long lines and slow service, indicating understaffing issues.
Inconsistent Service
Service quality varied greatly, with some customers having good experiences while others faced significant issues.
AS
Angel Saab
Nov 17, 2025
1.0
There QR code machine never works
UK
Uluk Kadyraliev
Nov 5, 2025
5.0
Caress is amazing! Thank you for your help she has been very kind
AB
Arnas Butkus
Aug 14, 2025
5.0
The lady working there, Caress, was so helpful! She helped me find a very important package that I thought had been lost!
AS
Abror Salakhiddinov
Aug 7, 2025
1.0
WARNING! Extremely poor service!
My package has been marked as “Delivered” for OVER 3 WEEKS — and I NEVER received anything!
I checked everywhere: mailbox, neighbors, leasing office — NOTHING.
I tried to contact this post office MULTIPLE TIMES — no one answers, no one helps.
This is theft or total negligence — either way, it’s UNACCEPTABLE.
I have filed a complaint and will escalate this further.
USPS, DO YOUR JOB! This is people’s time, money, and property you’re playing with!
JV
Joseph Voigt
Jul 23, 2025
1.0
I COULD NOT SEND A PACKAGE BECAUSE THE POST OFFICE DIDN’T HAVE TAPE!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service at 1255 Gannon Dr?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office location?
Yes, this location accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment using the online scheduler, although limited walk-in hours are sometimes available.
What are the operating hours of the United States Postal Service at 1255 Gannon Dr?
Monday to Friday from 8:30 AM to 6:00 PM, Saturday from 8:30 AM to 3:00 PM, and closed on Sunday.
How can I rent a PO Box at this location?
You can reserve a PO Box online or apply in person by bringing two valid IDs and a completed application.
Is there 24/7 access to PO Boxes at this Post Office?
Most locations offer 24/7 lobby access to PO Boxes but hours may vary; it's best to check with this local Post Office.
What nearby places can I visit before or after my Post Office visit?
Nearby you can visit T.J.Maxx for shopping or enjoy a meal at Sukhadia's Sweets and Indian Grill or Lenos Colombian Restaurant.
Are there convenient transit or service locations near the Post Office?
You can find the Hoffman Estates Police Department nearby for any assistance, and car services like Muller’s Acura and Wash Werks Car Wash are also close by.
Where can I find financial services near the United States Postal Service?
Selme International Remit and BMO Harris Bank are nearby for your financial needs.
How can I schedule a passport appointment at this location?
Schedule a passport appointment online through the USPS appointment scheduler provided in the reservation URL link.