Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1255 Gannon Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
179 reviews
5 stars
32
4 stars
9
3 stars
6
2 stars
11
1 star
121
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.
Package Handling
Customers frequently complained about lost or delayed packages, with many stating that their items were not scanned or delivered as promised.
Staffing Issues
Several reviews mentioned long wait times and understaffing, leading to frustration among customers.
Mixed Experiences
While many reviews were negative, a few customers praised specific employees for their helpfulness and positive attitude.
- PLPanagiotis Litsas3 days ago1.0Asked for a refund because USPS missed the guarantee delivery day. The lady upfront when she looked my receipt was dismissive because I sent the package from New Jersey and asked me why I came here(?) She did not even try to put the tracking on the computer and told me that she could not do it because of holidays yadayada. Took my refund online and the only reason went there was that I thought that would be faster and easier. Do not go there
- OLOleksandr LukianenkoDec 12, 20251.0Worst USPS office we’ve worked with as a business. Packages are picked up but not scanned for days, causing serious problems for online sellers. Management is unresponsive and unwilling to fix ongoing issues.
- AMAustin MartinezDec 5, 20255.0Jay(J? Sorry) was 10/10 service. Very well spoken and straight to the point!
- PPPNov 28, 20251.0Why do I keep losing my packages every time I ordered and it comes with the Hoffman Estates Post Office carrier...? I don't have issue with other carriers but why USPS here...? How long do I have to have this missing package issue with you....please..
- UKUluk KadyralievNov 5, 20255.0Caress is amazing! Thank you for your help she has been very kind
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service at 1255 Gannon Dr?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office location?
Yes, this location accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment using the online scheduler, although limited walk-in hours are sometimes available.
What are the operating hours of the United States Postal Service at 1255 Gannon Dr?
Monday to Friday from 8:30 AM to 6:00 PM, Saturday from 8:30 AM to 3:00 PM, and closed on Sunday.
How can I rent a PO Box at this location?
You can reserve a PO Box online or apply in person by bringing two valid IDs and a completed application.
Is there 24/7 access to PO Boxes at this Post Office?
Most locations offer 24/7 lobby access to PO Boxes but hours may vary; it's best to check with this local Post Office.
What nearby places can I visit before or after my Post Office visit?
Nearby you can visit T.J.Maxx for shopping or enjoy a meal at Sukhadia's Sweets and Indian Grill or Lenos Colombian Restaurant.
Are there convenient transit or service locations near the Post Office?
You can find the Hoffman Estates Police Department nearby for any assistance, and car services like Muller’s Acura and Wash Werks Car Wash are also close by.
Where can I find financial services near the United States Postal Service?
Selme International Remit and BMO Harris Bank are nearby for your financial needs.
How can I schedule a passport appointment at this location?
Schedule a passport appointment online through the USPS appointment scheduler provided in the reservation URL link.