Brand Certified
United States Postal Service
2.0(181 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1255 Gannon Dr, Hoffman Estates, IL
60169, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1255 Gannon Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
181 reviews
5 stars
33
4 stars
10
3 stars
6
2 stars
11
1 star
121
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.
Package Handling
Customers frequently complained about lost or delayed packages, with several instances of packages not being scanned or delivered.
Staffing Issues
Many reviews noted long wait times and understaffing, leading to frustration among customers.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and friendly service.
- CSChad Sullivan2 days ago1.0I scheduled a package pickup and received confirmation that it was set. No one ever showed up, yet I later received an email stating the pickup was successfully completed. The notification even claimed they picked up double the number of packages scheduled, when in reality, nothing was picked up at all. This is extremely frustrating and unacceptable, especially for businesses that rely on accurate and timely pickups. Reporting a pickup that never happened raises serious concerns about reliability and accountability.
- JZJhonny ZFeb 6, 20261.0The worst.
- BCBand CityJan 13, 20265.0never had a problem with them, they're doing their best when its ALWAYS busy. big props to them. Thanks for delivering my mail. 5 stars all the way!
- OLOleksandr LukianenkoDec 12, 20251.0Worst USPS office we’ve worked with as a business. Packages are picked up but not scanned for days, causing serious problems for online sellers. Management is unresponsive and unwilling to fix ongoing issues.
- AMAustin MartinezDec 5, 20255.0Jay(J? Sorry) was 10/10 service. Very well spoken and straight to the point!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service at 1255 Gannon Dr?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office location?
Yes, this location accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment using the online scheduler, although limited walk-in hours are sometimes available.
What are the operating hours of the United States Postal Service at 1255 Gannon Dr?
Monday to Friday from 8:30 AM to 6:00 PM, Saturday from 8:30 AM to 3:00 PM, and closed on Sunday.
How can I rent a PO Box at this location?
You can reserve a PO Box online or apply in person by bringing two valid IDs and a completed application.
Is there 24/7 access to PO Boxes at this Post Office?
Most locations offer 24/7 lobby access to PO Boxes but hours may vary; it's best to check with this local Post Office.
What nearby places can I visit before or after my Post Office visit?
Nearby you can visit T.J.Maxx for shopping or enjoy a meal at Sukhadia's Sweets and Indian Grill or Lenos Colombian Restaurant.
Are there convenient transit or service locations near the Post Office?
You can find the Hoffman Estates Police Department nearby for any assistance, and car services like Muller’s Acura and Wash Werks Car Wash are also close by.
Where can I find financial services near the United States Postal Service?
Selme International Remit and BMO Harris Bank are nearby for your financial needs.
How can I schedule a passport appointment at this location?
Schedule a passport appointment online through the USPS appointment scheduler provided in the reservation URL link.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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