United States Postal Service

3.8
16 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 801 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
801 Main St, Highland, IL
62249, United States

Hours

Reviews

3.8
16 reviews
5 stars
9
4 stars
2
3 stars
1
2 stars
0
1 star
4
  • DR
    Daniel Raja
    Jul 16, 2025
    5.0
    Efficient and knowledgeable staff. They always have the right answers and are always willing to help.
  • AT
    Amy Tiseth
    Jan 15, 2023
    1.0
    First, we have a PO box where we constantly get other people's mail. I can't imagine how much mail we have lost. I wouldn't think it would be too difficult to read a number. Second, my son walked through the side door and didn't see the others in line because of boxes, so he thought he was next for service. The big jerk at the window belittled him and then waited on everyone else, even people who came in later before my son. We need Rita back. This guy needs to get over himself.
  • SK
    Scot Kip
    Jun 6, 2022
    1.0
    Worst service EVER, ANYWHERE! I regularly have packages from Amazon and other sellers with an arrival date, per tracking. When it is transferred to the Highland Post Office, I now know it will be at least a day late. Ridiculous. They need to clean house and hire people who understand the importance of getting packages to their destination on time.
  • CC
    Chris Sander (Nick and Chris)
    Jul 25, 2018
    5.0
    After a rough start at our new address, the carrier came in and resolved the issue and everything seems to be fine now.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.