United States Postal Service

2.7
69 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 833 Central Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
833 Central Ave, Highland Park, IL
60035, United States

Hours

Reviews

2.7
69 reviews
5 stars
24
4 stars
3
3 stars
2
2 stars
5
1 star
35
  • HR
    Holly Rose
    Jan 1, 2026
    5.0
    idk why this location has such low ratings, I've used this post office my whole life- the staff is always very friendly and very helpful. yes, sometimes the line gets backed up but the workers are always going as quick as they can.
  • MM
    maksim014
    Dec 17, 2025
    1.0
    They make me hold my baby and a package for an hour, making me going twice at the end of a line. Something is morally wrong with this people.
  • SL
    Sofiya Lobanovich
    Sep 23, 2025
    5.0
    Special thanks and a shout out to Lucas! (apologies if spelled differently) Was super worried about a very important package not showing up (despite the tracker saying it was delivered) After starting the ticket I was able to get in touch with him over the phone. He was super friendly, open to help and thorough. Literally no notes. Say what you want about USPS as a whole, but there are some very dedicated people! Thank you again!
  • LB
    Lady Briteramos
    Jan 25, 2023
    1.0
    I’ve had issues with this post office for nearly two years and try to avoid coming here as much as I can. The lines are always unusually long. The customer service is downright awful, and they seem to have an obvious issue regarding protocols managing their lines!!!! I find the manager to be extremely rude and condescending. I’ve left several messages for Mark, the post master to contact me to no avail. This facility is ghetto! The workers are also extremely lazy. I’m going to continue to call and complain on these incompetent individuals!!!!
  • MH
    Matthew Hinkle
    Mar 24, 2018
    1.0
    To be succinct : the worst.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.