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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7101 W Gunnison St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
7101 W Gunnison St, Harwood Heights, IL
60706, United States
Hours
Reviews
1.5
411 reviews
5 stars
39
4 stars6
3 stars
9
2 stars
9
1 star
348
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Staff Attitude
Many customers reported that employees displayed a negative attitude, often being condescending and dismissive towards patrons.
Efficiency
Customers frequently complained about long wait times and slow service, with reports of only one employee working during busy hours.
Appointment Issues
Several reviews mentioned problems with scheduled appointments, including cancellations without notice and long delays.
Delivery Problems
There were multiple complaints regarding undelivered packages and issues with mail handling, leading to frustration among customers.
- JMJohn Moran2 days ago1.0Skinny woman with glasses in completely horrible. I’ve seen her treat other people like garbage, and today was my turn to be treated like garbage. I didn’t understand what she was trying to say because she was brushing me off, so I kept politely asking like three times for her to explain it and then she told me to get out of there. When I “ talked back“ to her, she said “your mother“. This is what the US PS has working for them? It’s disgusting. Look at all the other reviews here. Why can this be OK?
- MDMelissa M M D5 days ago1.0Horrible service and rude employees. I have been dealing with this issue for over a year trying to get an Arrow lock replaced at our apartment complex, and nothing has been done. The Post Office never answers the phone. When I go in person, I’m told to speak to a supervisor, but instead of helping, they just hand me a phone number that leads nowhere. This has been an endless runaround with zero accountability.
- MMMonstereagle79Jan 3, 20261.0I am tired of dealing with the attitude, aragonace, entitlement and laziness of these USPS workers. They don't stop there personal conversations with each other when you get to the counter, they tell you to use the machine and make you put them package in to the bin behind the counter so they don't have to move. I Will NOT be using the USPS any longer. UPS and FedEx are far superior in every aspect.
- SGSeul GiJan 2, 20261.0Edit: after the terrible experience I had at this location, I went to the Norridge location and finished in 1 minute! Clearly they don’t know what they’re doing here and gave me so much trouble for nothing! Too bad I can’t give a 0. Came to change my address and was treated so disrespectfully for no reason. Never experienced this anywhere else. Didn’t help at all and turned me away without giving any clarification. Unless you’re dropping off packages, don’t expect any sort of help. They’re just miserable old ladies
- TRTracy RDec 17, 20251.0Received a notice that a package and 2 envelopes were dlvd on 12-16 at 9:55. According to my Ring Camera the postman never came to my house. There was a small package that was supposed to be dlvd according to USPS and the company status said it was dlvd. Never showed up. I'm also having trouble with my mail. I receive mail literally months later. The customer service in the Harwood Hts post office is the worst. Very rude, a woman postal worker behind the counter yells at everyone. How can she get away with this? She should be fired !!!! They should get "0" stars.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 7101 W Gunnison St?
You can send mail, ship packages, buy money orders, rent PO Boxes, apply for passports, get gift cards, and more.
Can I apply for a first-time passport at this Post Office location?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment to use the passport services here?
Most passport services require an appointment made through the online scheduler, though limited walk-in hours are available at select locations.
What are the hours of operation for this USPS location?
Monday through Friday from 9:00 AM to 5:30 PM and Saturday from 9:00 AM to 2:30 PM. Closed on Sundays.
Can I reserve a PO Box online before visiting this post office?
Yes, you can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and then complete the setup in person.
What is the cost for a small PO Box at this location?
PO Box pricing varies by location. Check the exact prices for this area by visiting https://www.usps.com/manage/po-boxes.htm and entering the ZIP code 60706.
Can I access my PO Box after normal business hours at 7101 W Gunnison St?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with this Post Office for specific lobby access times.
What nearby restaurants can I visit after shipping at this USPS location?
You can visit Lou Malnati's, a popular pizza and Italian restaurant close by, ideal for a meal after your postal errands.
Are there nearby storage facilities near the United States Postal Service at 7101 W Gunnison St?
Yes, both Public Storage and Extra Space Storage are nearby and useful if you need additional storage or packing supplies.
How can nearby printing services help me with my postal needs?
Fight With Action offers printing services close to the USPS location, which can be useful for printing shipping labels or documents before or after your visit.