United States Postal Service

2.7
27 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 196 Washington Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
196 Washington Ave, Hampshire, IL
60140, United States

Hours

Reviews

2.7
27 reviews
5 stars
11
4 stars
1
3 stars
0
2 stars
0
1 star
15
  • DS
    Dennis Sears
    Jul 12, 2025
    1.0
    They just stuffed several "sorry we missed you" tags in my mailbox and never came to the door to try and deliver. They did walk a box to the door (have on Ring), but never tried delivering the mail. This is beyond laziness and a complaint is going to be filed.
  • TP
    Tyler Petersen
    Jul 26, 2024
    1.0
    1 star is a vast overstatement. Our mail person screws up daily. Third package in the last month that says delivered but it’s no where. Makes sense considering how much mail I get for other people daily.
  • MM
    Michael Myzia
    Jan 12, 2022
    1.0
    Unfortunately, Google will not allow for zero star reviews. Even a zero star review would be complimentary relative to the review the lazy, deceptive, and unmotivated stereotypical government employees at the USPS location in Hampshire deserve. A parcel that was sent to me on January 4 from Portland, Oregon got lost after departing a USPS facility on January 5. These things happen, in a vacuum, that is not a big deal. Consequently, I called 1-800-ASK-USPS to request that the parcel (which had a tracking number) be searched for. I provided both my name and my phone number. A few hours later (I have no idea what sort of cross country search could be done in a few hours) my wife received a phone call from this location. The caller (who did not call the phone number I left) chose to misinform my wife and tell her that the parcel was never sent by the sender and that the sender created a tracking number without actually sending anything. However, USPS' own tracking system shows USPS accepting the parcel, processing it through a Portland location, and shipping it out of a Portland location. This leaves two possibilities...1) the USPS employee that called my wife chose to lie to her in lieu of doing actual work...or...2) the sender and a USPS employee from the Portland facility conspired to create a bogus processing itinerary to besmirch the good name of the USPS. The latter is utter nonsense best left to websites that talk about reptile people ruling the world, which leaves us with the first option. I understand my review will change nothing and that the employees relevant to this location will continue to prioritize relaxing on the public's dime over, you know, being self-respecting adults who actually do work while on the clock and receiving compensation and benefits from the public. I type this review to try and steer people toward professional locations such as the one on Randall Road near the Hwy 20 off ramp or the location in Rockford on Harrison Avenue (which is absolutely phenomenal).
  • TI
    Thomas OToole III
    Sep 18, 2019
    1.0
    They mail carriers are to lazy to get packages from the porch. The flag on the mailbox has been up since Sunday and today is Wednesday.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.