United States Postal Service

2.3
49 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 525 Bronson Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
525 Bronson Ave, Great Lakes, IL
60088, United States

Hours

Reviews

2.3
49 reviews
5 stars
15
4 stars
0
3 stars
1
2 stars
0
1 star
33
  • JC
    JANIE CHAMBERS
    Sep 16, 2025
    1.0
    Absolutely unacceptable experience from several different sailors. From rude and unprofessional customer service all the way to peoples mail and packages not being delivered. Entire staff to include management should be fired and new staff should be trained properly and employed. Absolutely disgusting service displayed to service members and civilians. Crazy work. Shut this specific location down until a change has been made
  • BB
    Bob Builder
    May 17, 2025
    5.0
    Most reviews are old. Service is good, workers do their job well and efficiently. Gets busy at times, and the office is small. So, plan trips accordingly if you’re low on time.
  • KT
    Kuuipo Trepanier
    Jul 5, 2023
    1.0
    Hours say they open at 0800, but it's 0825, and they are still not open.
  • PP
    PoloFlo
    Jul 19, 2022
    5.0
    The man I just spoke to on the phone was fantastic, very polite made it easy. No more stress about my package now
  • EC
    Esme Chavez
    Jan 21, 2021
    1.0
    These employees are impertinent and don’t know what they’re doing

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.