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United States Postal Service

1.9
(190 reviews)

Business Details

1400 Patriot Blvd, Glenview, IL
60026, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1400 Patriot Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1400 Patriot Blvd, Glenview, IL
60026, United States

Hours

Reviews

1.9
190 reviews
5 stars
30
4 stars
10
3 stars
1
2 stars
10
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with employees being described as rude, unhelpful, and unprofessional.

Delivery Issues

Many customers reported problems with mail delivery, including lost packages, misdelivered mail, and delays in receiving priority mail.

Staff Training

Several reviews indicated a lack of training among staff, leading to confusion and ineffective service, particularly regarding passport and fingerprinting services.

Cleanliness and Organization

Some customers noted that the facility was clean and organized, while others reported unsanitary conditions and disorganization.

Mixed Experiences

While many reviews were negative, a few customers praised specific employees for their helpfulness and efficiency, indicating that experiences may vary significantly.
  • SS
    Steve
    Jan 16, 2026
    1.0
    The absolute worst!!! They close before 6 PM or the employees tell me that the counter is already closed before 6 PM when it clearly states that they’re Supposed to be open till 6 PM. Zero customer service They barely speak proper English at a government facility way to go
  • AI
    Aida Ismailova
    Dec 22, 2025
    1.0
    I would put zero if I could. The service is terrible, no help about any information. Also, the lady that delivers mail to W Lake Ave is the rudest in the world. My young son wanted to say Merry Xmas to her and she snapped at us that she is busy and people should never speak to them, shouting in a very loud voice inside our building. This is not acceptable and highly unprofessional.
  • RP
    Rutvik Patel
    Nov 18, 2025
    5.0
    This location provides fingerprinting service. You can do walk-in before 3 pm or schedule an appointment online.
  • MM
    Mallory
    Nov 3, 2025
    1.0
    Terrible and disgusting service. The employee wanted me to purchase tape because she wouldn't accept the way I had taped mine, and she wouldn't let me write my address on a paper. She also started to get aggressive with me instead of helping me. I hope she gets looked into. This was a Monday morning at 9am. Other USPS office would accept how I taped it, or tape it themselves if they werent happy with it or even let me borrow a piece of tape instead of aggressively telling me to buy a complete roll for $4. Other USPS also give you a shipping label. This place is a rip off. Find another USPS.
  • A
    Віктрія Ілюк
    Oct 1, 2025
    1.0
    Today my husband was tryin to sent some packages and the person his name Ha was absolutely rude and unprofessional ! Never ever want to go back to this place . and in the end, this employee, instead of letting my husband rate today's service, clicked on the screen himself that he was satisfied with the service!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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