Staples

3.6
147 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Glenview, IL provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1509 Waukegan Road, Glenview, IL
60025, United States

Hours

Reviews

3.6
147 reviews
5 stars
75
4 stars
18
3 stars
11
2 stars
8
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of helpful and rude staff, with several customers experiencing poor service and dismissive attitudes.

Inventory Issues

Many customers reported problems with inventory accuracy, including items being out of stock or not available despite being listed online.

Store Condition

The store's cleanliness and organization were frequently criticized, with comments about cluttered aisles and a general lack of upkeep.

Product Quality

Several reviews mentioned dissatisfaction with the quality of printed materials and other products, leading to disappointment in service.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and the overall convenience of the store.
  • JS
    Jay Stang
    1 day ago
    1.0
    Customer Service at this store is absolutely atrocious. -10 stars if it was possible. Who ever hires the employees needs to rethink how they do things. Asked for help on an item that showed plenty of stock online, the Staples employee I spoke to didn’t even try to help. Just told me the website has nothing to do with the actual store. Which is interesting because their store is exactly what I set to search what was available for the 30 minute pickup. Do not recommend shopping this store period. Go spend your hard earned money elsewhere for better customer service.
  • AG
    Arlette Gonzalez
    Dec 17, 2025
    1.0
    This is the third time I’ve come in for something so basic like labels. The store is always bare and empty and never has anything I need. Extremely disappointing and annoying, they should just close this store since the hospitality is not even good. No one greets you when you walk in and it’s annoying having to go all the way around the registers to exit when you can’t even find what you need. (online said they had what I needed and they did not)
  • JR
    James Rome
    Dec 10, 2025
    5.0
    I needed because of the personnel on duty, my needs were quickly taken of, as the inventory on the shelves was poor in selection and quantity for specific part . Overall, people saved the day. I have shopped at this location, and will continue to do so, mainly because of the personnel.
  • AH
    Adham H
    Dec 5, 2025
    1.0
    The incompetence and slowness is absolutely insane. Trying to talk to the lady at the copy printing section and she decides to just sit there on the other side as I try to ask about a specific paper. Useless trash. On top of that their stupid printers don't even work. What a blood boiling experience of stupidity.
  • AS
    Abydos Saluki
    Dec 3, 2025
    3.0
    Usually like Staples for Office needs. But after receiving a promotion to get a 50% rewards credit if I bought a new toner cartridge in a 3 day period Dec 1 - 3. I recieved no reward credits. Still needed the cartridge, but dont like deceptive come-ons to buy and recieve a good deal, then getting nothing but full price. Also said most cartridges recycling brought in a $1 to $3.00 credit, but my cartridge HP 35A got zero credit when I recycled, with no explanation.

Frequently Asked Questions About Staples

What services does Staples in Glenview, IL offer?

Staples in Glenview offers printing, shipping, technology, travel, recycling, design, passport photos, Amazon returns and pickup services.

What are the store hours for Staples in Glenview?

Staples is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.