United States Postal Service

1.7
113 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 147 E North Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
147 E North Ave, Glendale Heights, IL
60139, United States

Hours

Reviews

1.7
113 reviews
5 stars
16
4 stars
1
3 stars
2
2 stars
3
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, unhelpful staff, and instances of the facility being closed during posted hours.

Package Delays

Many reviews highlighted significant delays in package processing and delivery, with some packages reportedly stuck for weeks without updates.

Trust Concerns

Numerous customers expressed concerns about the trustworthiness of the facility, with allegations of lost or stolen packages and a general lack of accountability.

Staff Performance

While some staff members received praise for their helpfulness, others were criticized for rudeness and unprofessional behavior.
  • KP
    Kathy Perkins
    Dec 20, 2025
    5.0
    The team here is great. Mailed thousands of packages over the years and they’ve always arrived on time.
  • SM
    Sara Morales
    Nov 22, 2025
    1.0
    Front end associate has the worst attitude ever. Continuous huff and puffs and rolling eyes
  • E4
    Exploration 4Runner
    Nov 18, 2025
    1.0
    My ebay order has been delivered in glendale heights some picked it up at the post office. I live in canada. Judging by the reviews this is happening all the time. Has anyone ever received anything after its been delivered here??
  • AB
    Arica Brazil
    Oct 25, 2025
    2.0
    Came on a Saturday morning to have a letter mailed and receive tracking. Went inside at 9am and waited over 30 minutes for an attendant. No one ever showed up.
  • DD
    donna delvin
    Sep 7, 2025
    3.0
    I usually don’t go to the Glendale Hts postoffice but I did today. Good thing I double check my label because there was ZERO adhesive to hold it to my package. If I didn’t check the label would have fallen off before the package hit the bottom of the box!! All the money our government has; ya think they can afford reliable labels!!!! Your location was convenient and I love our Roselle location so ya get 3 Stars. Lucky I had my tape on hand.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.