United States Postal Service

2.2
147 reviews

About

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Visit your local Post Office™ at 757 Du Page Blvd! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
757 Du Page Blvd, Glen Ellyn, IL
60137, United States

Hours

Reviews

2.2
147 reviews
5 stars
33
4 stars
7
3 stars
6
2 stars
5
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.

Staff Attitude

Many customers reported that staff members displayed a lack of professionalism and courtesy, often appearing disinterested or annoyed when interacting with patrons.

Efficiency

While some customers noted quick service during less busy times, many others experienced long wait times and inefficiencies, particularly during peak hours.

Package Handling

Several reviews mentioned issues with lost or mishandled packages, leading to customer distrust in the location's ability to handle mail securely.

Management Issues

Customers expressed concerns about management's lack of responsiveness to complaints and the overall decline in service quality at this location.
  • KS
    Kit Sexton
    5 days ago
    5.0
    This isn’t the post office closest to me, but I happily go out of my way to come here because the staff is truly incredible. I usually walk in with anywhere from 25 to 60 pieces of mail that need to be individually posted, and not once have I ever been made to feel like an inconvenience. Over time, I’ve gotten to know the team, and Louis and Mekia are absolutely fantastic—kind, patient, and always willing to help. I never thought I’d say this, but I genuinely look forward to going to the post office because of them. Highly recommend this location!
  • SJ
    Sara June
    Nov 17, 2025
    5.0
    The staff were so helpful and patient with an error made on a big mailing I did and helped me correct the mistake so I didn’t need to correct all the work I put into the mailing. Thank you! Thank you! Thank you!
  • AS
    ashley siefert
    Sep 3, 2025
    5.0
    I had the pleasure of speaking with Latoyia the supervisor at this location and she was AMAZING! She was super helpful, very knowledgeable and patient, she helped me with what I needed and honestly made my day with how great her attitude was! It was so nice and refreshing to interact with someone like Latoyia
  • JT
    James Torgerson
    Jul 28, 2025
    1.0
    I had a simple return to make, and the larger black lady made it hell because I had not taped my label to my box. She insisted that I had to buy a roll of tape from them, which just indicates how poorly the USPS system is doing. She reluctantly agreed to tape my label, then when she scanned my barcode she informed me that it was invalid. It was printed earlier that day directly from amazon. I knew she was lying. I went to another USPS location and shipped the package with no problem. It's horrible employees like her and terrible customer service that is killing the USPS industry. I will always try to avoid using USPS and will certainly never return to this location.
  • AK
    A K
    Jun 27, 2025
    1.0
    If I could give a lower rating, I would. The customer service here is extremely disappointing. This one lady is consistently rude and seems more interested in chatting with coworkers than showing any interest to customers. A little courtesy would go a long way—basic manners shouldn’t be too much to ask. The attitude is unacceptable and makes for a very unpleasant experience. If management cares at all, they should address this immediately.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.