United States Postal Service

2.6
27 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 528 Pennsylvania Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
528 Pennsylvania Ave, Glen Ellyn, IL
60137, United States

Hours

Reviews

2.6
27 reviews
5 stars
9
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15
  • SD
    Seth D
    Dec 29, 2025
    2.0
    People are not kidding about the rude lady working the desk. Terrible customer service. I’ll be going to Lombard even if it’s out of the way.
  • BS
    Brook Shinabarger
    Dec 3, 2025
    1.0
    Awful customer service. I simply asked about stamps and was treated so poorly.
  • RH
    Rafael Hernandez
    Sep 11, 2025
    1.0
    Super rude lady working the front desk. Doesn’t know any information and gets upset at the customer.
  • KK
    Kelsie
    May 21, 2024
    1.0
    if I could give zero stars I would. I have called over 50 times in the last two weeks during business hours and no one has answered the phone. I moved over 1 month ago and have no received any of my mail and cannot connect with anyone to address this and I live out of town and cannot go in person. does anyone even work here or have hands to answer the phone? floored that this is a government building.
  • TJ
    Tanya Auguste Jones
    Feb 11, 2017
    5.0
    The employees were very friendly.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.