The UPS Store

3.7
185 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0398 in Glen Ellyn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Market Plaza Shopping Center Between Main St And Park Blvd.

Details

  • DeliveryNot available

Location

The UPS Store
551 Roosevelt Rd, Glen Ellyn, IL
60137, United States

Hours

Reviews

3.7
185 reviews
5 stars
122
4 stars
2
3 stars
2
2 stars
4
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and efficient, with many customers praising their willingness to assist.

Cleanliness

The store is noted for being clean and organized, contributing to a positive customer experience.

Service Issues

Some customers reported issues with appointment management and accessibility, indicating room for improvement in operational efficiency.

Pricing Concerns

A few reviews mentioned dissatisfaction with pricing, particularly regarding packaging costs and perceived overcharging.

Positive Atmosphere

Customers frequently highlighted the welcoming and cheerful environment created by the staff, enhancing their overall experience.
  • BP
    Bandari Praneeth
    Oct 31, 2025
    5.0
    The employees were very kind to assist me redo the process of returning an amazon package, as I made a mistake. They helped me patiently to successfully complete the return. Such a good service
  • JJ
    Jane
    Oct 31, 2025
    5.0
    Everyone who works at this UPS store offers service with a smile. They are all helpful and friendly and always offer a receipt for a drop off. I go out of my way to use this store over others which are closer to me. They're great!
  • EJ
    Elizabeth Johnson
    Oct 27, 2025
    5.0
    I love everyone who works here! They’re so helpful and kind. Always go above and beyond.
  • CB
    Christopher Barlow
    Oct 4, 2025
    1.0
    Off hours almost impossible to escape because key is so difficult. Prop the door open to be safe.
  • NV
    Nicole Vrabec
    Sep 28, 2025
    1.0
    I’m giving this store negative stars. Don’t waste your time coming here, go to the Wheaton Danada UPS store instead. The guys at the store always try ripping you off and charging you extra even for something as simple as printing a label, which is typically free at the UPS stores. Then they act like the other stores are charging double what they’re charging in order to try to Manipulate you into giving them extra money. The Wheaton Danada location is nearby and never charges you to print a label and on top of that if you don’t have tape for your package or enough tape, they always tape it for you versus here who makes you buy a roll of tape. Don’t waste your time or money on this location. Don’t go here. Go to Danada in Wheaton.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Glen Ellyn offer?

The UPS Store in Glen Ellyn offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.