Staples

4.3
191 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Glen Ellyn, IL provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
539 W Roosevelt Rd, Glen Ellyn, IL
60137, United States

Hours

Reviews

4.3
191 reviews
5 stars
144
4 stars
16
3 stars
4
2 stars
4
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Dan and Alivia for their exceptional service.

Product Selection

The store is noted for its excellent selection of office supplies and technology products, with many customers appreciating the variety and availability of items.

Mixed Experiences

While many reviews highlight positive interactions, there are notable complaints about rude service and issues with package handling, particularly related to the iPostal service.

Efficiency

Customers frequently mentioned quick service and efficient problem-solving, especially in the printing and tech support areas.

Store Environment

The store is described as clean, well-organized, and pleasant, contributing to a positive shopping experience.
  • ED
    Erin Dierking
    Nov 11, 2025
    5.0
    Great customer service. I just want to acknowledge that Sybil at the Glen Ellyn Staples could not have been kinder or more helpful. I had several things I needed help with and she guided me through all of it. I will definitely be back.
  • TV
    Tim Vesevick
    Nov 3, 2025
    5.0
    Great service
  • NC
    Nina Cunningham
    Oct 31, 2025
    5.0
    You will not stand in a long time for a team to help you with technology issues as you might at some other providers. Staples is well-staffed and fully equipped to serve those in need of tech support.
  • LD
    Louann Drew
    Oct 23, 2025
    5.0
    Excellent selection of merchandise and good customer service.
  • JJ
    Jordan
    Oct 12, 2025
    2.0
    Had two Middle Eastern workers here give my parents a hard time, unfortunately they were not educated enough and tried to charge my mom and dad 20 dollars for “recycling” a “monitor” it’s a IMAC!!! Which we could have just given away to some one instead and I wish they did. Apple iMacs do not get a recycling fee that was a donation of an all in one computer! Your workers could have said THANK YOU, this was worth over a thousand at the time of release with over 1TB of memory that’s the most expensive kind to be released at the time, are you guys kidding me? Train those two I know for fact they didn’t say sorry or thank you and they probally were just bitter and wanted it. They had to escalate the matter 3 times to different workers there. October 12th. 1-2pm.

Frequently Asked Questions About Staples

What products does Staples in Glen Ellyn, IL offer?

Staples offers a wide range of products including Chromebooks, laptops, printers, desktops, notebooks, office supplies, furniture, and cleaning supplies from brands like HP, Dell, Apple, Epson, and more.

What services are available at the Staples Glen Ellyn location?

The store provides printing, shipping, technology, travel, recycling, direct mail, design services, passport photos, Amazon returns and pickup.