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Visit your local Post Office™ at 57 Railroad St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I highly recommend this post office. Ms. Mwangu was very kind, helpful, and professional. She explained everything clearly and made my visit fast and pleasant. Thank you so much for your excellent service!
AA
Aiperi
Oct 7, 2025
1.0
live nearby, and it's convenient for me to go to this post office to send mail, but for 2 days in a row I haven't been able to send a box to another country. The employee (woman )wasn’t very friendly, and their attitude towards people of other nationalities is simply disgusting. It's terrible. I had to go to another post office in West Dundee, where they processed everything in 10 minutes. I just spent 2 days thinking that I filled it out incorrectly. 😡
CM
Christi McEwen
Dec 20, 2024
1.0
They close on you… while you are in the line to check out. They just close the window at 12:30… even though you have used envelopes and need to pay… they close the window and door and leave.
Maybe finish checking people out?!?! Idk… get some customer service skills?
AT
Alex T
Sep 17, 2018
5.0
Never thought I would write a review about the post office, but this is THE best post office in the world. Mathew is a natural at excellent customer service. Honestly think about hiring him for our company! Super friendly and helpful and mostly sincere. You can't train people to be like this. Either you have it or you don't. As a result I go out of my way to go here when I do need to use the post office.
KM
Kevin McHone
Apr 20, 2017
1.0
i am very tired of my mail ending up at other peoples homes. i actually received several pieces of mail that was 8 months to 1 yr old and you could tell it was sitting at someone's home with coffee or drink stains on the envelopes. (4-20-2017)
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 57 Railroad St?
This Post Office offers mail and package sending, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, you can apply for a first-time passport here and most locations also offer passport photo services. Be sure to complete and print your application form before applying.
Is an appointment necessary for passport services at this location?
Most Post Offices require scheduling an appointment online for passport services, though some locations offer limited walk-in hours.
What are the operating hours of this United States Postal Service location?
Monday to Friday it's open 8:30 AM to 12:30 PM and 1:30 PM to 4:30 PM; Saturdays from 8:30 AM to 12:00 PM; closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search, reserve, and start the application for a PO Box online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person.
Are PO Boxes accessible after regular hours at this location?
Many USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary by location, so check with this Post Office for specific details.
What is the cost to have a passport photo taken here?
The current fee for a passport photo at USPS is $15.
Which nearby places could I visit before or after stopping by the Post Office?
Near the Post Office, you might visit Gilberts Towne Centre Football Field for recreation, Drift Inn Tap for a casual drink, or Chef Jeff In The House for a cooking class or personal chef services.
Are there any nearby facilities for official or government services near this Post Office?
Yes, nearby public and government offices include Gilberts Village Hall and Gilberts Police Department, which may be convenient for related community services.
How can nearby businesses like Fox Secure IT benefit customers visiting the Post Office?
Fox Secure IT offers IT support and business services nearby, which can assist customers or local businesses needing technical services in the area.