United States Postal Service

3.1
45 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 57 Railroad St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
57 Railroad St, Gilberts, IL
60136, United States

Hours

Reviews

3.1
45 reviews
5 stars
20
4 stars
4
3 stars
1
2 stars
0
1 star
20
  • ZS
    Zoriana Shcherban
    Dec 2, 2025
    5.0
    I highly recommend this post office. Ms. Mwangu was very kind, helpful, and professional. She explained everything clearly and made my visit fast and pleasant. Thank you so much for your excellent service!
  • AA
    Aiperi
    Oct 7, 2025
    1.0
    live nearby, and it's convenient for me to go to this post office to send mail, but for 2 days in a row I haven't been able to send a box to another country. The employee (woman )wasn’t very friendly, and their attitude towards people of other nationalities is simply disgusting. It's terrible. I had to go to another post office in West Dundee, where they processed everything in 10 minutes. I just spent 2 days thinking that I filled it out incorrectly. 😡
  • CM
    Christi McEwen
    Dec 20, 2024
    1.0
    They close on you… while you are in the line to check out. They just close the window at 12:30… even though you have used envelopes and need to pay… they close the window and door and leave. Maybe finish checking people out?!?! Idk… get some customer service skills?
  • AT
    Alex T
    Sep 17, 2018
    5.0
    Never thought I would write a review about the post office, but this is THE best post office in the world. Mathew is a natural at excellent customer service. Honestly think about hiring him for our company! Super friendly and helpful and mostly sincere. You can't train people to be like this. Either you have it or you don't. As a result I go out of my way to go here when I do need to use the post office.
  • KM
    Kevin McHone
    Apr 20, 2017
    1.0
    i am very tired of my mail ending up at other peoples homes. i actually received several pieces of mail that was 8 months to 1 yr old and you could tell it was sitting at someone's home with coffee or drink stains on the envelopes. (4-20-2017)

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.