United States Postal Service

3.3
10 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 705 Pearson Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
705 Pearson Dr, Genoa, IL
60135, United States

Hours

Reviews

3.3
10 reviews
5 stars
5
4 stars
0
3 stars
1
2 stars
1
1 star
3
  • MC
    Michael Cirone
    Sep 23, 2025
    5.0
    Staff has always been top notch & helpful. Ive been dealing with them for 18 years & highly recommend this location for all your USPS needs!
  • NT
    Nora Tomasik
    Jul 15, 2020
    1.0
    The lady behind the counter is extremely rude and nasty.
  • TE
    The Egos
    Dec 21, 2015
    2.0
    DO NOT let the clerk change the zip code to your package. The clerk changed the zip code to my package and I have waited all day for them to redirect the package to the right address and they tell me they are too busy to take care of something they messed up. The post master was to call me 3 different times and not once has she called me on this issue and another issue on getting a package delivered to New York. I called the post office to tell them I have not received a call back and the person told me she is alone in the office and didn't have time to worry about my package. When I said I needed to find out how to put in a complaint because the post master never calls on issues she then told me she was the post master. If she really was I don't know but service at Genoa has gone way down. By the way I am not Alex Wagner. I am Betty Dumont but there is no way to change the name.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.