United States Postal Service

2.7
7 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 113 S Elm St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
113 S Elm St, Franklin Grove, IL
61031, United States

Hours

Reviews

2.7
7 reviews
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  • TR
    Tia Rogers
    Aug 26, 2025
    5.0
    Every experience I’ve had here has been a great one. The employees are very helpful and very kind. I like coming here
  • JL
    Jenny Loomis
    Feb 8, 2022
    1.0
    There are people, like my husband and I, who are at work when it's open. I work until 2:15, so, by the time I get my mail, it's closed. There are times when I get a package or two. I notices that I have packages, and not able to get them. I have two now. The boxes are nice, but, alot of times other people have packages in there. And I have mail order medications. There needs to be better hours for people who work during the day.
  • KK
    Kitty
    Apr 26, 2021
    3.0
    Hours have changed again! 10am to 2pm Mon to Fri 8:30am to 12pm Sat If anyone from PO reads this please change hours listed online.
  • CP
    chuck price
    Aug 3, 2019
    3.0
    Used to be a very "small town-homey-everybody knows your name" kind of post office. Not anymore. The hours of operation are already very limited, and they often come late on Saturdays giving you even less time that they're open. Some of the staff is really friendly, they at least have that going for them.
  • MP
    Myriah Pena
    Aug 28, 2018
    1.0
    It's really gone down hill. Multiple times they have forgotten to put my tracking number on my packages and once they didn't put the postage on. Also please clean it up!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.