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Visit your local Post Office™ at 21201 S Elsner Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I want to start with. This is in noway a reflection of the lady at the counter who tried to help me. I had a notice stuck to my door for an undeliverable item. I went to the pist office on Thursday the lady couldn't find it. So she copied the form and took my number saying a supervisor/manager would call me when they find it. Saturday I get a letter in the mail saying to pickup same said package. And if I didn't it would be returned to sender on the 23rd. Today is the 18th. So I go back only to be told my item was sent back due to it being unavailable to be delivered. I never received a call from the manager, they returned it earlier then the letter said it would. The nice lady at the counter asked if I wanted to talk to the manager. I said no because they either have no pride in their job to do want thru were supposed. Or they have no idea how to do it. Quite frustrating they are paid for a service yet their management has no pride to ensure it gets completed.
BW
Brent Wahr
Oct 18, 2025
1.0
I never leave reviews, but my experience today was horrible and I can’t let it go. I was left a note at my door that a recent package I dropped off to ship was undeliverable due to insufficient postage. So today I went to pick it up but was told I had to pay the remaining postage just to reclaim it (even though it literally never left the Frankfort facility.) Mind you, not the remaining postage to ship it to its destination, but simply to take possession of my property and walk out the door with it. I asked if she could clarify the policy with a Supervisor so she went and “talked to one” and then came back and said the Supervisor was unsure. She left it on the counter for a brief second and I grabbed it and said “I’m taking my property you were unable to ship for me, if it’s a problem call the police.” And I walked out the door with my “undeliverable package.”
OO
Ozz
Oct 16, 2025
4.0
Kinda slow. Only 1 person working the counter.
EF
Elizabeth Freund
Sep 16, 2025
1.0
I’d put less if I could. Absolutely terrible.
KM
Kathleen Mathews
Sep 15, 2025
4.0
I love going to the post office because im usually dropping off a fun package. I'm enthused for the recipient to receive it and I am usually given several options.
It's difficult for all of us when there's only one person working the counter.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 21201 S Elsner Rd?
You can send mail and packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. passport applications and most can also take your passport photo. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services here?
Yes, passport services typically require a scheduled appointment via the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours for this Post Office?
Monday through Friday, the Post Office is open from 8:30 AM to 5:30 PM; Saturdays from 8:30 AM to 3:00 PM; it is closed on Sundays.
Can I reserve a PO Box at this United States Postal Service location?
Yes, you can search for and reserve a PO Box online and complete your setup in person at this Post Office.
What is the cost of a small PO Box at this location?
PO Box prices vary by location; you can check specific pricing by entering your ZIP Code on the USPS PO Box management website.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary; please check directly with this Post Office for exact access times.
Where can I find professional services near the United States Postal Service at 21201 S Elsner Rd?
Nearby professional services include Whitcomm Marketing Incorporated and UAS Aerial Photography, which provide marketing and media production services.
Are there medical and dental services close to the Post Office?
Yes, several dental providers such as Niki Kasper, D.D.S., Treasured Smiles Dentistry, and Burke Orthodontics, as well as healthcare facilities like Provena Medical Group and Family Wellness & Health Care, are located nearby.
What nearby locations could be useful for visitors using the local Post Office?
If you're visiting the Post Office, you might also want to check out nearby financial services like Bob Meyers - Ameriprise Financial Services, or relax at medical and beauty spas such as Sofia's Med Spa and Skyn Medical Spa.