Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 417 Des Plaines Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported poor customer service, particularly from specific employees, leading to frustrating experiences.
Package Delays
Numerous reviews highlighted significant delays in package processing, with items often sitting at the facility for extended periods without updates.
Operational Hours
Customers expressed frustration over inconsistent operational hours, including frequent closures during lunch and other times, making it difficult to access services.
Staffing Issues
Several reviews mentioned limited staff availability, contributing to long wait times and inadequate service.
Mixed Experiences
While many reviews were negative, a few customers reported positive experiences with friendly and efficient staff.
VE
Vexon Exo
Oct 14, 2025
1.0
The worst usps
DJ
De James
Sep 17, 2025
1.0
My package is "lost or stolen" from this location. I've since opened up an investigation into this facility with USPSI and USPS OIG. If your package comes here and does not leave this location, please report it immediately to USPSI & USPS OIG and document everything!!! Dodge this untrustworthy facility at all costs!!
Bad Business Alert!!!
NN
ngrinbarg91
Jun 26, 2023
5.0
So sad to see so many one star reviews. My experience may be different because I’m usually just a drop off. Everyone is kind and quick. But I truly have never had a complicated order. However, every other post office I’ve been to has grumpy employees for even simple drop offs. Not here! I appreciate it.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 417 Des Plaines Ave offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time U.S. passport applications and can also provide passport photo services by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, although limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 417 Des Plaines Ave?
Open Monday through Friday from 8:00 AM to 5:00 PM, and Saturday from 8:00 AM to 12:00 PM; closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online via the USPS website, then complete the setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check directly with this Post Office for specific details.
How far is the Post Office-Forest Park from this USPS location?
The Post Office-Forest Park is nearby and provides additional postal and transportation services that might be convenient for customers.
Are there dining options close to the USPS at 417 Des Plaines Ave?
Yes, nearby restaurants like Blueberry Hill, Madison Street Grill, and Coral Sushi & Thai offer diverse dining experiences before or after your visit.
Can I find shipping and courier services near this Post Office?
Yes, the UPS Access Point location nearby offers courier and shipping services complementing your postal needs.
What local amenities are available near the United States Postal Service at 417 Des Plaines Ave?
Nearby you can find beauty salons like Aisatu Hair Braiding, bakeries such as Silverland Bakery, and wellness spas like Soleful Massage Spa for added convenience.