United States Postal Service

1.7
127 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 417 Des Plaines Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
417 Des Plaines Ave, Forest Park, IL
60130, United States

Hours

Reviews

1.7
127 reviews
5 stars
17
4 stars
4
3 stars
4
2 stars
1
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff interactions and lack of assistance.

Package Delays

Many reviews highlighted significant delays in package processing, with items sitting for extended periods without updates.

Inconvenient Hours

Customers expressed frustration over the post office's limited hours, particularly the daily closure for lunch.

Communication Problems

Customers struggled to get in touch with the facility, often encountering automated systems without resolution.
  • LR
    L R
    5 days ago
    5.0
    Great location, seems to have a new supervisor I believe , very clean , she's very warm , welcoming , and professional. She was extremely helpful definitely an asset!
  • SK
    Sabryna-Joi King-Bell
    Dec 20, 2025
    5.0
    LOVE THIS POST OFFICE! EVERYONE IS EXTREMELY POLITE AND PROFESSIONAL!!!
  • VE
    Vexon Exo
    Oct 14, 2025
    1.0
    The worst usps
  • DJ
    De James
    Sep 17, 2025
    1.0
    My package is "lost or stolen" from this location. I've since opened up an investigation into this facility with USPSI and USPS OIG. If your package comes here and does not leave this location, please report it immediately to USPSI & USPS OIG and document everything!!! Dodge this untrustworthy facility at all costs!! Bad Business Alert!!!
  • CL
    christopher l Leipler
    Mar 24, 2017
    1.0
    Still waiting

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.