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Brand Certified

United States Postal Service

1.7
(129 reviews)

Business Details

417 Des Plaines Ave, Forest Park, IL
60130, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 417 Des Plaines Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
417 Des Plaines Ave, Forest Park, IL
60130, United States

Hours

Reviews

1.7
129 reviews
5 stars
17
4 stars
4
3 stars
4
2 stars
1
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some praising professionalism while others report rudeness and unhelpfulness from specific employees.

Package Handling

Numerous reviews highlight significant delays and issues with packages getting lost or stuck at this location for extended periods.

Operational Hours

Customers express frustration over inconsistent hours, including frequent closures for lunch and early lock-ups, which hinder access to services.

Facility Condition

The post office is described as small and underfunded, with limited staff and services, contributing to long wait times and poor customer experiences.
  • LR
    L R
    Jan 7, 2026
    5.0
    Great location, seems to have a new supervisor I believe , very clean , she's very warm , welcoming , and professional. She was extremely helpful definitely an asset!
  • SK
    Sabryna-Joi King-Bell
    Dec 20, 2025
    5.0
    LOVE THIS POST OFFICE! EVERYONE IS EXTREMELY POLITE AND PROFESSIONAL!!!
  • VE
    Vexon Exo
    Oct 14, 2025
    1.0
    The worst usps
  • DJ
    De James
    Sep 17, 2025
    1.0
    My package is "lost or stolen" from this location. I've since opened up an investigation into this facility with USPSI and USPS OIG. If your package comes here and does not leave this location, please report it immediately to USPSI & USPS OIG and document everything!!! Dodge this untrustworthy facility at all costs!! Bad Business Alert!!!
  • SA
    Steven Allen
    Dec 1, 2020
    1.0
    Been tracking 2 packages that had stopped at this location. One package 10 days, the other, 8 days. Have a feeling this office consists of criminals. One more day, i'm calling their superiors.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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