United States Postal Service

2.3
75 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 10850 Lincoln Trl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10850 Lincoln Trl, Fairview Heights, IL
62208, United States

Hours

Reviews

2.3
75 reviews
5 stars
21
4 stars
3
3 stars
1
2 stars
5
1 star
45
  • CC
    Caleb
    6 days ago
    5.0
    Ora was such a huge help! This was my first time sending a package for my small business, even though I did almost everything wrong, she guided me through the process and made sure everything sent okay!
  • DL
    Donna Lyons
    Nov 17, 2025
    5.0
    Ms. Ora was very pleasant, professional and assisted me mailing a package to Germany.
  • SC
    Skyler Carr
    Nov 4, 2025
    1.0
    I am currently deployed over seas, and my girlfriend stopped by trying to send a package to me. The lady at the front desk, like all the other reviews I’m reading, dreads and in a mask, was INCREDIBLY rude to her. She told my girlfriend that she had done it all wrong then proceeded to tear up the package in front of my girlfriend. The package, keep in mind, she spent weeks on for my birthday. My girlfriend later called me, in the parking lot, in tears over how rude this lady was. My girlfriend has sent me multiple packages and has done every single one of them the same as it comes to the customs forms. She went to a different usps, they said she was right, and we even called the usps headquarters and they said we were right. So this one star doesn’t just go to the lady that obviously doesn’t know what she’s talking about, clearly doesn’t know her job, incredibly rude to costumers, but also to the rest of the staff and management there that allows her to obviously be rude to costumer after customer, which is highlighted through these reviews. This is the first review I have ever given but I’m going to go make a second review after this with the google website on how they should allow a 0 star because that’s exactly what this place would’ve gotten and deserved.
  • AH
    Annie Hubbard
    Oct 30, 2025
    1.0
    All I'm trying to do is fill out a change of address form. NOTHING addresses that isue.
  • WC
    Willie Cunningham
    Oct 5, 2025
    5.0
    Great office, has all your mailing needs, 24/7 P.O. Boxes!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.