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Visit your local Post Office™ at 9359 S Kedzie Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unprofessional behavior from staff, with several instances of employees being dismissive or condescending.
Service Speed
Numerous reviews highlighted slow service and long wait times, with some customers experiencing significant delays in processing passport applications.
Mail Delivery Issues
Customers frequently complained about unreliable mail delivery, including missing mail and packages, as well as inconsistent service from mail carriers.
Staff Attitude
There were consistent mentions of staff having poor attitudes, with some customers feeling disrespected or treated unfairly during their visits.
Positive Experiences
Despite the negative feedback, a few customers praised specific employees for their helpfulness and professionalism, indicating that experiences can vary.
AP
Alexander Prado
2 days ago
1.0
Terrible, cancelled 2 passport appointments the morning of. Horrible customer service. No accountability
NO
Neil Oyler
Nov 4, 2025
1.0
Drivers here like to not deliver packages but mark them as delivered when its busy on a saturday so you dont get your package until mid or late day monday. The package drivers smell like pot and leave all of my packages smelling like it which stinks up my house. I have to open right away and throw the boxes out back in order to not have that smell linger. The actual mail carriers are pretty nice and mostly do a good job.
EE
Eduardo
Nov 3, 2025
5.0
The ladies always have a smile and good attitude every time I go!(Almost everyday) I use the self kiosk and then give them the packages. Always greeted and welcoming! Thanks for everything!
KS
Kevin Smith
Oct 9, 2025
1.0
I usually dont go to post office but i did visit this one very rude unprofessional and might get hit in the mouth one day by a customer keep being nasty to people its not professional
CO
Courtney O'Neill
Sep 27, 2025
1.0
Supervisor is rude to customers and his employees. We were told by another location they would honor our appointment and wouldn’t even take us as walk in
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 9359 S Kedzie Ave?
You can send mail and packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, many Post Offices, including this one, accept first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment via the online scheduler, though limited walk-in hours may be available.
What are the hours of operation for this Post Office?
Open Monday through Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 2:30 PM, and closed on Sundays.
How can I get a PO Box at this USPS location?
You can apply for a PO Box online or in person; bring two valid IDs and complete your application if applying in person.
Can I access my PO Box after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this specific Post Office.
Are there other Post Office locations near this USPS at 9359 S Kedzie Ave?
Yes, nearby Post Offices include the Evergreen Park Post Office and another United States Post Office location.
What nearby places could I visit before or after visiting the Post Office?
You can visit the Evergreen Park Public Library or take a walk at the Evergreen Park District nearby for recreation and learning.
If I’m coming to the Post Office, what nearby financial institutions could I visit?
Marquette Bank and Credit Union 1 are nearby, so you could manage your banking needs before or after your visit.
Where can I find help with landscaping or home improvement near the Post Office?
Nearby services include Marek Lawn & Landscape Inc and TML Mowing Company for your gardening and landscaping needs.