Brand Certified
United States Postal Service
2.2(148 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
9359 S Kedzie Ave, Evergreen Park, IL
60805, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9359 S Kedzie Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
9359 S Kedzie Ave, Evergreen Park, IL
60805, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
148 reviews
5 stars
35
4 stars
6
3 stars
6
2 stars
6
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and unprofessional service from staff, with instances of rudeness and lack of assistance.
Appointment Issues
Numerous reviews highlighted frequent cancellations and mismanagement of passport appointments, leading to frustration among customers.
Staffing Problems
Customers noted that the location is often understaffed, resulting in long wait times and inadequate service.
Delivery Reliability
There were consistent complaints about unreliable mail delivery, including missed deliveries and delays.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, overall sentiment leaned towards dissatisfaction with the service.
- CCCC Cozzie1 day ago5.0Nicey was very helpful
- TMTina MarieFeb 7, 20261.0This post office hours are never clear. If you follow what’s on google, you will be disappointed. They always open late or close early.
- KKKCWhiteFeb 3, 20261.0This location is listed as a passport/passport photo location. I scheduled an appointment at 12pm for a passport with photo. I arrived at 11:50am. When you have a passport appointment, you do not have to stand in line according to Niecy (customer service rep). One of the customer service reps took me immediately after she was taking care of the person she was already taking care of when I got to the counter she said their camera wasn’t working so I had to go to UPS down the street to take a passport photo and that I can keep my appointment & she would take care of me when I got back. When I got back, the lady that took care of was not there (maybe she was on break), but the other lady, Niecy, that was there heard everything that was said, there were 2 people in line. Niecy decided to take care of them first after she acknowledged I was just there for a 12pm appointment. I told her that I had an appointment I needed to catch, but Niecy did not care. She said, “We were trying not to cancel your appointment” and I said, “I was here before my scheduled time & it’s not the customer’s fault your camera isn’t working.”After she took care of the 2 ladies that were in line, she told me to come to the counter and someone else walked in. Niecy told me to get my paperwork together and that she was going to take the person that walked in. I told her no, that I had another appointment and my paperwork was already together and she still took the person that walked in as I was standing at the counter. This is unprofessional and piss poor customer service. I asked her to go get a supervisor & she looked like she was going to take the people that just walked in so I asked her, “Are you going to go get the supervisor or are you going to ignore me again and take care of them first?”. So then she stared and me and we had a brief stare-off. She walked to the back to get a supervisor. The supervisor walked out with her face all torn up & asked me what happened. I told her everything and she said she would talk to Niecy about it and she apologized. I would have still made my next appointment even after having to go to UPS to take a photo, but I missed my 2nd appointment because of Niecy’s horrible customer service. Will never go to this location again.
- DBDelores BrooksJan 17, 20265.0The people there are always helpful. They appear to be short staffed usually one or two clerks at the front counter. But they serve me well!
- DCDelcenia CastDec 24, 20255.0Yes, it is small and understaffed but the people work at this post office work very hard.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 9359 S Kedzie Ave?
You can send mail and packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, many Post Offices, including this one, accept first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment via the online scheduler, though limited walk-in hours may be available.
What are the hours of operation for this Post Office?
Open Monday through Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 2:30 PM, and closed on Sundays.
How can I get a PO Box at this USPS location?
You can apply for a PO Box online or in person; bring two valid IDs and complete your application if applying in person.
Can I access my PO Box after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this specific Post Office.
Are there other Post Office locations near this USPS at 9359 S Kedzie Ave?
Yes, nearby Post Offices include the Evergreen Park Post Office and another United States Post Office location.
What nearby places could I visit before or after visiting the Post Office?
You can visit the Evergreen Park Public Library or take a walk at the Evergreen Park District nearby for recreation and learning.
If I’m coming to the Post Office, what nearby financial institutions could I visit?
Marquette Bank and Credit Union 1 are nearby, so you could manage your banking needs before or after your visit.
Where can I find help with landscaping or home improvement near the Post Office?
Nearby services include Marek Lawn & Landscape Inc and TML Mowing Company for your gardening and landscaping needs.
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