Brand Certified
United States Postal Service
1.9(127 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
154 W Park Ave, Elmhurst, IL
60126, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 154 W Park Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.9
127 reviews
5 stars
21
4 stars
4
3 stars
7
2 stars
6
1 star
89
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including lost packages, unhelpful staff, and long wait times.
Delivery Issues
Many reviews highlighted inconsistent mail delivery, with packages often delayed or delivered to the wrong addresses.
Staff Attitude
Numerous customers noted rude or indifferent behavior from staff, contributing to a negative experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their helpfulness and professionalism.
Facility Conditions
The post office was described as poorly maintained and disorganized, affecting overall customer satisfaction.
- ABAlexis Banks3 days ago1.0Drop off 3 packages, waited a few days to see any updates on tracking. 2 of packages saying the postage isn't paid for but I prepaid for them before I drop them off
- MWMike WileyFeb 18, 20265.0I’ve had consistently great experiences at this post office, and it’s become my go-to location for both everyday mailing needs and more important services. We regularly drop off prepaid packages here, and the process is always quick, smooth, and hassle-free. The staff keeps things moving efficiently, so even when it’s busy, we’re usually in and out without any problems. One of the standout experiences was renewing our passports here. The process was clearly explained, organized, and handled professionally from start to finish. The employees were knowledgeable and patient, making sure everything was completed correctly, which gave us a lot of confidence. Even better, we received our renewed passports much faster than expected, which was a pleasant surprise and really shows how well things are handled. The overall atmosphere is welcoming and professional, and the team consistently provides helpful, friendly service. It’s nice to have a reliable post office where you know your packages and important documents are being handled with care. Whether you’re mailing something simple or handling more complex services like passports, this location makes the entire experience easy and stress-free. Highly recommended!
- DDDerek DuncanFeb 14, 20261.0This maybe the slowest processing I've ever seen. My package has been sitting there for a few days.
- MMMichaelDec 9, 20251.0They lost my package in transit and would not honor the lost item claim I made. I provided proof of payment, proof of the items value, plus the invoice I paid as requested but it keeps getting denied. So, if they lose a package, they take no responsibility.
- JJJenni JohnsonDec 2, 20251.0My package was delivered there by Ruby Express on 11/21/25. It was a Walmart purchase to be delivered today (12/2) for my grandson's birthday. Due to the fact that I could not get in contact with Ruby Express I called Walmart. Evidently, this facility "lost" my package and never reported it to Walmart. The item was a hard to find item and now I am not sure if I will find another one. So....thanks a lot USPS for being so lousy!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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