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Visit your local Post Office™ at 154 W Park Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported poor service, including lost packages, unhelpful staff, and long wait times.
Delivery Issues
Many reviews highlighted inconsistent mail delivery, with packages often being lost or delivered to the wrong addresses.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, contributing to a negative experience.
Management Problems
Frequent mentions of poor management and lack of organization were noted, leading to ongoing service issues.
MM
Michael
Dec 9, 2025
1.0
They lost my package in transit and would not honor the lost item claim I made. I provided proof of payment, proof of the items value, plus the invoice I paid as requested but it keeps getting denied. So, if they lose a package, they take no responsibility.
JJ
Jenni Johnson
Dec 2, 2025
1.0
My package was delivered there by Ruby Express on 11/21/25. It was a Walmart purchase to be delivered today (12/2) for my grandson's birthday. Due to the fact that I could not get in contact with Ruby Express I called Walmart. Evidently, this facility "lost" my package and never reported it to Walmart. The item was a hard to find item and now I am not sure if I will find another one. So....thanks a lot USPS for being so lousy!
JJ
Justme
Oct 28, 2025
1.0
My package has been sitting at your location for five days now...pending "acceptance". What a joke! I could have walked there and gotten it sooner.
KC
Kurt Carlson
Apr 9, 2018
1.0
This post office fails to deliver and pick up our mail several days a week. Often it is delivered to the wrong address. We have inquired countless of times regarding this and the employees at the post office could care less. The issue has yet to be rectified and it's been going on for Years.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service at 154 W Park Ave?
The Post Office offers mail and package sending, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and also offers passport photo services with an appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment through the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of this United States Postal Service location?
Monday to Friday from 8:30 AM to 6:00 PM, Saturday from 8:30 AM to 1:30 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply online by searching and reserving PO Boxes at the USPS website or apply in person with two valid IDs and a completed application.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary, so check with this local Post Office for specifics.
How much does a passport photo cost at this location?
The fee for a passport photo at USPS is $15.
What nearby places can I visit before or after visiting the Post Office?
You can visit the Bensenville Area Historical Association- BAHA to explore local history, or enjoy a meal at Greenleaf Foods fast food restaurant nearby.
Are there any nearby services that might complement my visit to the Post Office?
Yes, Penny's Home Care Services is close by if you need professional or event photography services, and the American Hearing Research Foundation offers community and environmental support services.
What transit or location landmarks can help me find the Post Office at 154 W Park Ave?
The United States Postal Service building itself and nearby landmarks like The Hill, a historical building, can help you locate the Post Office in Elmhurst.