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Visit your local Post Office™ at 154 W Park Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported significant delays and inconsistencies in mail delivery, with some not receiving mail for days or weeks.
Customer Service
Many reviews highlighted poor customer service, including rude staff, unhelpfulness, and lack of responsiveness to inquiries.
Package Handling
Customers frequently experienced lost or mishandled packages, with reports of packages being marked as delivered but not actually received.
Facility Conditions
The post office was described as poorly organized and in need of cleanliness improvements, with long wait times and understaffing being common complaints.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their helpfulness and professionalism during their visits.
JJ
Justme
Oct 28, 2025
1.0
My package has been sitting at your location for five days now...pending "acceptance". What a joke! I could have walked there and gotten it sooner.
SG
Stephen Gunn
Jul 1, 2025
1.0
Do not ship anything with USPS. They will steal your stuff, and then deny the insurance claim.
KK
Katherine Kite
Jun 28, 2025
1.0
I got my passport send in the mail. Checked it and they got my last name wrong. After filling out the form and sending in my birth certificate, they STILL got it wrong. Very disappointed as I have to go and get this fixed somewhere else.
AE
Autumn Espinosa
Jun 9, 2025
1.0
Quite literally better off driving your mail and hand delivering it yourself. Do NOT bother paying for priority mail express or the like. They will lose your mail and not tell you.
AG
Angie Gamboa
Mar 5, 2015
3.0
I haven't received mail in 2 days. I'm wondering why it hasn't been delivered. Can someone please help?
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service at 154 W Park Ave?
The Post Office offers mail and package sending, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and also offers passport photo services with an appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment through the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of this United States Postal Service location?
Monday to Friday from 8:30 AM to 6:00 PM, Saturday from 8:30 AM to 1:30 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply online by searching and reserving PO Boxes at the USPS website or apply in person with two valid IDs and a completed application.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary, so check with this local Post Office for specifics.
How much does a passport photo cost at this location?
The fee for a passport photo at USPS is $15.
What nearby places can I visit before or after visiting the Post Office?
You can visit the Bensenville Area Historical Association- BAHA to explore local history, or enjoy a meal at Greenleaf Foods fast food restaurant nearby.
Are there any nearby services that might complement my visit to the Post Office?
Yes, Penny's Home Care Services is close by if you need professional or event photography services, and the American Hearing Research Foundation offers community and environmental support services.
What transit or location landmarks can help me find the Post Office at 154 W Park Ave?
The United States Postal Service building itself and nearby landmarks like The Hill, a historical building, can help you locate the Post Office in Elmhurst.