Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

1.5
(494 reviews)

Business Details

611 Landmeier Rd, Elk Grove Village, IL
60007, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 611 Landmeier Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
611 Landmeier Rd, Elk Grove Village, IL
60007, United States

Hours

Reviews

1.5
494 reviews
5 stars
41
4 stars
14
3 stars
10
2 stars
9
1 star
420

What are people saying?

AI-generated from recent customer reviews

Package Delays

Numerous customers reported significant delays in package processing, with many packages stuck for weeks or even months without updates.

Customer Service

Feedback highlighted poor customer service experiences, with staff being described as rude, unhelpful, and dismissive.

Lost Packages

Many reviews mentioned lost or missing packages, leading to frustration and distrust in the facility's handling of mail.

Staff Performance

While some employees received praise for their helpfulness, overall staff performance was criticized, with calls for management changes.
  • RS
    Robin Sobeck
    Feb 20, 2026
    1.0
    This place lost my mail. It just stoped and haven’t moved! Where’s my package?
  • JJ
    Jordan
    Feb 11, 2026
    1.0
    Held a package by saying it was “undeliverable” to locations and it’s being held at the post office “per customer request”. Simply a lie. Unprofessional and dishonest.
  • KM
    khyra Mccarthy
    Feb 2, 2026
    1.0
    The fact that this place had a 1 star rating should be enough for it to be closed down or manage team fired! My package has been sitting here since January 26th and has had no update.Its still waiting to be picked up to be shipped out to Florida I’ve never seen a post office take that long. I know there is a weather issue right now but it was before the bad weather hit! This is crazy
  • AH
    Alicia Heitz
    Jan 30, 2026
    1.0
    Packages go here to die. This place should be shut down permanently.
  • CC
    Chai Charin
    Jan 17, 2026
    5.0
    I go to this post office more than anyone else in the entire town of Elk Grove Village 5 times a week on average to ship out my orders from eBay. Ben and the staff are awesome.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others