Brand Certified
Primo Brands Delivery
4.2(94 reviews)
Certified by Primo Brands Delivery • Apr 05, 2026
Business Details
1171 Jansen Farm Court, Elgin, IL
60123, United States
Certified by Primo Brands Delivery • Apr 05, 2026
(800) 492-8377
Certified by Primo Brands Delivery • Apr 05, 2026
https://www.hinckleysprings.com/branches/il/elgin/
Certified by Primo Brands Delivery • Apr 05, 2026
About
Certified by Primo Brands Delivery • Apr 05, 2026
Water Cooler Supplier
Our Water Direct program provides a comprehensive selection of branded beverages to meet healthy hydration needs delivered directly to your home or to commercial businesses. These brands include Poland Spring® and Pure Life®, premium brands like Saratoga® and The Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, and Zephyrhills®, purified brands including Primo Water™ and Sparkletts®, and flavored and enhanced brands like Splash Refresher™ and AC+ION®
Location
Certified by Primo Brands Delivery • Apr 05, 2026
Hours
Certified by Primo Brands Delivery • Apr 05, 2026
Monday8:00 AM - 9:00 PM
Tuesday8:00 AM - 9:00 PM
Wednesday8:00 AM - 9:00 PM
Thursday8:00 AM - 9:00 PM
Friday8:00 AM - 9:00 PM
SaturdayClosed
SundayClosed
Reviews
4.2
94 reviews
5 stars
75
4 stars0
3 stars1
2 stars1
1 star
17
- KLKam LewisApr 4, 20241.0My family has been trying to get a billing error corrected for months. This has now grown due to multiple late fees on an inaccurate charge. Spent hours on the phone with customer service, who has been very helpful and supportive. They have sent numerous messages to. Local team to reverse. Issue is with non-responsive local team. Very disappointing!
- LMLaurence MusgroveOct 14, 20231.0Not recommended. Customer service is ineffective, bottles are left in unsecured area, and driver doesn’t follow delivery instructions.
- NRNicole ReyesFeb 25, 20235.0Craig came to deliver my new dispenser and was amazing! He was helpful in making sure I knew how to operate the dispenser and personable!!!
- AAAndreina AlvarezSep 27, 20225.0Excellent delivery service from Bill. Very friendly and professional.
Frequently Asked Questions About Primo Brands Delivery
What types of water products does Hinckley Springs Water Delivery Service offer?
Hinckley Springs offers various water options including Spring, Fluoridated, Distilled, and Purified water, with 3- or 5-gallon bottles and case water available.
What are the operating hours for Hinckley Springs Water Delivery Service in Elgin?
The service is open Monday through Friday from 8:00 AM to 9:00 PM and is closed on Saturdays, Sundays, and certain holidays.
Does Hinckley Springs provide water delivery services?
Yes, Hinckley Springs offers water delivery services for both home and office locations.
How can I contact Hinckley Springs for water delivery or customer service?
You can contact them via phone at 1-800-492-8377 or email at social@primowater.com for faster response.
Which payment options are accepted at Hinckley Springs Water Delivery Service?
They accept American Express, Discover, MasterCard, and Visa credit cards.
What should customers know about Hinckley Springs' COVID-19 response?
Hinckley Springs apologizes for any delays due to high volume and encourages customers to email social@primowater.com or call for assistance. More info is available at their COVID-19 response page.
Which counties are serviced by Hinckley Springs Water Delivery Service?
They deliver water to several counties including Boone, Cook, DeKalb, DuPage, Kane, Kendall, LaSalle, McHenry, and Will Counties.
Are there nearby public transportation options to reach Hinckley Springs in Elgin?
Yes, the Metra - Big Timber Road and Metra-Big Timber Rd Station train stations are nearby, providing convenient transit access to the area.
Is there parking availability close to Hinckley Springs Water Delivery Service?
Yes, nearby parking options include SP+ Parking, SP Plus Parking, and Metropolis parking facilities.
What local businesses or services are near Hinckley Springs that customers might find useful?
Customers may find nearby services such as Hagg Press printing, Corporate America Family Credit Union, and Good-Lite Company medical services useful when visiting the area.
Brand Certified Facts from Primo Brands Delivery
This information is certified by Primo Brands Delivery and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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