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United States Postal Service

2.7
(66 reviews)

Business Details

202 S Randall Rd, Elgin, IL
60123, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 202 S Randall Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
202 S Randall Rd, Elgin, IL
60123, United States

Hours

Reviews

2.7
66 reviews
5 stars
24
4 stars
3
3 stars
4
2 stars
2
1 star
33
  • KC
    Kristian Clardie
    Feb 4, 2026
    1.0
    Delivery that didn't require signature wasn't delivered even though I was home. I was eligible to request redelivery and successfully did that but next thing I know the package is available for pickup at the post office.
  • AS
    Amy Sytsma
    Jan 27, 2026
    5.0
    These guys are great! Helpful & friendly!
  • EA
    Eduardo Ayala
    Jan 12, 2026
    1.0
    They were taking to long, 10 min in line and yet the employees talking behind the wall laughing and mocking clients saying "We get paid by the hour, I don't have to work fast for them, I even feel bad for people who been here for over 10 min *laughs"
  • SB
    Sybil Bennett
    Dec 18, 2025
    1.0
    Customer service is horrible. Woman would not print the address label. She said it had to be hand written. I never have had to write it out on my packages. I will not ever be returning to this post office again. Very inconvenient and inconsistent.
  • CC
    Chel
    Dec 17, 2025
    1.0
    I've never shipped a package before in my whole life and am fairly shy/quiet. I came in 20 minutes before close and asked the guy at the front desk (bald, dark skin i think) for a little help, just some guidance or a general idea of what I needed to do in order to ship something out for christmas and was told he couldn't help me or do anything until the box was ready. Again he gave me no explanation at all on what I was supposed to do and seemed annoyed at me, again!!! I'm fairly quiet/shy and am polite/respectful towards customer service employees because I've worked that field before and understand how horrible people can be. I tried to guess what I was supposed to do and bought a box and tape, while I got that boxed up it came closing time and when I approached him again I let him know I thought the box was ready now, he told me it needed to be addressed to and from, I didn't know this because again I've never shipped anything before and he didn't give me any information at all. 🥲🥲🥲 I asked if he had a sharpie or something I could write it with and he scoffed annoyed, told me the store was already closed, that he couldn't stay any longer, and told me to come back the next day. I don't have much time in my day before the usps closes their offices, I came as soon as I got out of work. I just wanted some help, I don't have anyone to ask for guidance and had never shipped anything before. I understand people have bad days but I also don't think people like me should be having such awful experiences with their first time trying to just ship out a gift for christmas.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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