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The UPS Store

4.0
(215 reviews)

Business Details

847 South Randall Road, Elgin, IL
60123, United States
(847) 717-3249

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3995 in Elgin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - @ Randall Rd And Bowes Rd In Front Of Menards Across From Walmart.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
847 South Randall Road, Elgin, IL
60123, United States

Hours

Reviews

4.0
215 reviews
5 stars
150
4 stars
13
3 stars
1
2 stars
5
1 star
46
  • AW
    Amber Weiss
    4 days ago
    5.0
    The staff at this location are always helpful and friendly. Every time I come in, they make shipping quick and easy and are happy to answer any questions I have. The store is clean, organized, and the service is consistently great! 😊
  • JH
    Jaime Hjelm
    5 days ago
    5.0
    Great place for Amazon returns, fast, easy, and convenient. I'm always out within 5 minutes even if there is a line. Staff is helpful and very nice.
  • M1
    M Flan 164
    Feb 25, 2026
    1.0
    Ordered a new IPhone and paid to have it delivered to the UPS store on Randall and Bowes Rd. In Elgin. Had it shipped to the store since the package requires a signature and I wasn’t going to be home. Walked in, showed them my email from UPS stating it was delivered. They went through every package in the back several times and couldn’t find it. As I was standing there, I get an email saying thank you for picking up your package. I showed the girl the email and stated I haven’t picked anything up you guys can’t find it. She looks at her screen again and it shows me that someone picked up the phone 10 minutes before I got there. The signature was a straight line. BE VERY AWARE that they say they “check” IDs before they release a package, but I don’t think they care to even verify to look at the picture or name. After complaining for awhile the manager “AVI” told me this was the second time in 2 weeks a T Mobile package gets “picked up” by someone else?! The UPS store nor UPS itself covers any thefts according to AVI. What a joke! Guess your packages aren’t even safe at a UPS store!. Can’t trust ANYONE now days.
  • JJ
    Jessica
    Feb 22, 2026
    5.0
    These guys are incredible!! So thankful that they were able to help me out. I have no printer at home and my return required me to print out the label. They were able to handle it within 5 minutes! Thank you so much for the hassle free return.
  • KT
    Kadamb Thakkar
    Feb 20, 2026
    5.0
    I always have a great experience at UPS! The team provides quick and efficient service every time. They greet customers with a smile and are always willing to help. Even when I forgot to print my shipping label, they kindly assisted me without any hassle. Their professionalism and friendly attitude truly make a difference. Highly recommend this location for anyone looking for reliable and customer-focused service!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3995 in Elgin offer?

The UPS Store #3995 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

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Certified March 08, 2026Yext Knowledge Graph
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