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United States Postal Service

2.3
(103 reviews)

Business Details

132 N Kansas St, Edwardsville, IL
62025, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 132 N Kansas St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
132 N Kansas St, Edwardsville, IL
62025, United States

Hours

Reviews

2.3
103 reviews
5 stars
28
4 stars
3
3 stars
2
2 stars
5
1 star
65
  • AF
    Adam Flesner
    Feb 6, 2026
    5.0
    Wonderful experience. Everyone was very kind, courteous, and efficient.
  • BB
    Brennan Bonner
    Jan 30, 2026
    1.0
    I called and got Stephanie on the line about my package not being delivered. She had a horrible attitude and was incredibly rude. I explained that I live at a 4 unit apartment building so Temu not listing my apartment number shouldn't have been an issue. They just leave our packages on the floor under the mailboxes, anyway. She then asked if I had a tracking number. I said yes. That was followed by silence, so I asked if she wanted it. She replied that was the only way she was going to be able to look it up. So I said let me know when you're ready. After looking up the number she informed me that my regular mail carrier was out, so the driver had no idea of how it's normally handled, and I could come and get it at the office. I asked if they could rotate the address for further deliveries. Her response was they had no way of knowing when I would be getting packages or who would be delivering it. I asked her name and for her supervisor. She said she was the supervisor. I asked for the regional office number or how to contact whoever was over her because she was rude. She said I was rude and eventually hung up. I tried to contact the Postal Inspector to file a complaint but after dealing with the automated systems unending prompts it said they were closed (@ 3:30pm) or left on hold indefinitely.
  • GG
    Gage
    Dec 23, 2025
    5.0
    They’ve been very kind, helpful, and patient every time I’ve been to the post office. I appreciate what they do!
  • DS
    Dustin Sotnyk
    Dec 5, 2025
    5.0
    Very friendly service
  • AA
    Abby Altman
    Nov 1, 2025
    1.0
    My mail has consistently not been delivered and they have now lost my package and all they could offer was an apology and told me to try looking again

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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