United States Postal Service

2.2
99 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 132 N Kansas St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
132 N Kansas St, Edwardsville, IL
62025, United States

Hours

Reviews

2.2
99 reviews
5 stars
24
4 stars
3
3 stars
2
2 stars
5
1 star
65
  • AA
    Abby Altman
    Nov 1, 2025
    1.0
    My mail has consistently not been delivered and they have now lost my package and all they could offer was an apology and told me to try looking again
  • AK
    Adrian Kutleshi
    Jun 20, 2025
    5.0
    Annette and Gill were both incredibly friendly and helpful, even when it got busy!
  • JW
    John Willis
    Jul 5, 2022
    5.0
    I am not sure what others experienced, but great customer service. I had an odd package and they were so kind to walk me through the process.
  • EM
    Erik Manning
    May 29, 2021
    1.0
    East Lake Drive, at least our section of it, did not get a mail delivery yesterday! Don't know why...but living here for 24 years and I can't recall that ever happening before. And I agree with many of the other reviews about the customer service inside the Post Office I read. No longer warm and friendly like it was before...WHAT HAPPENED?
  • KM
    Kt M
    May 20, 2019
    1.0
    Would give zero stars if possible. No one does their job properly here. No one cares and it shows. The carriers are CONSTANTLY mis-delivering mail or tampering with it. I've received makeup that was opened and someone stuck their fingers in it (VERY UNSANITARY!) They've delivered my mail to someone else and when I went up to the post office after waiting two days to ask about it the supervisor was SO beyond rude. These are not difficult jobs. There's no reason I should have this much (OR ANY) tampering with my mail.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.