United States Postal Service

3.0
57 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 401 E Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
401 E Washington St, East Peoria, IL
61611, United States

Hours

Reviews

3.0
57 reviews
5 stars
23
4 stars
6
3 stars
1
2 stars
1
1 star
26
  • DT
    David Tankersley
    Dec 29, 2025
    1.0
    Plan to spend 3-5 business days in line. Holy smokes. One employee working at a snail’s pace with the line out the door. Even if you have to drive an extra 30 minutes for a different bank, you’ll probably still make better time.
  • DN
    David Norman
    Dec 11, 2025
    1.0
    I mean everybody hates the post office in general right I mean I keep raising the rates and delivery takes forever. Shipping rates of skyrocketed to the point that it's impossible to even ship something. And there was some dark-haired younger woman in there that was so rude. I miss the old days when you were able to teach somebody a lesson when they deserve it because she deserved one
  • KF
    Kari Frank
    Dec 10, 2025
    1.0
    Twice gift cards have been stolen out of the envelope for a child. Do better.
  • CC
    Carol Celedon
    Nov 19, 2025
    1.0
    The person who was there until 5pm was not nice at all and I had to withdraw with my package to the university because she was not efficient
  • MD
    Mark Descamps
    Nov 12, 2025
    2.0
    Mail delivery is poor at best. Frequently doesn't arrive until 4:30 or later & mail placed in wrong box is common. I shouldn't have to pick up mail in the dark.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.