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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 805 16th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
56 reviews
5 stars
19
4 stars
3
3 stars
3
2 stars
1
1 star
30
- SSSmileySep 23, 20251.0Honestly the fact that my grandmother cant get her letter mailed from home makes me sick she clips a letter to be mailed to the box and has her appropriate stamps on it and addresses why wont yall take her letters back to the office to be mailed any more?!!!!
- KLKayla LewisJun 26, 20251.0I would rate East Moline location as a zero star if it were an option. I avoid this location because the clerks are always rude and unprofessional. Two particular, one heavier set and the other who has Albinism, are the two I've had negative encounters with. Today I needed a money order and was short on time so decided to just take my chances but that was a mistake. There's an option, when paying with card, to bypass the pin; I chose that option, not knowing its not truly an option and it would be declined. Long story short, instead of explaining in a polite way of how it works, and that if yoi bypass the pin option, it shows as credit card, she had the audacity to get mad and say, "you can't buy money orders with money that isn't yours!" . I'm like, "excuse me? Money that isn't mine?" Well, long story short, i told her it was a debit card not credit and that all she had to do was explain nicely and everytime I go to that location they're rude for absolutely no reason; she then had the audacity to say, "there is a reason" , continued to be rude, ended up giving me $2 which I didn't even know what for, so I asked along with an explanation and she became more rude! "You're actually getting $2 more and thos way we don't have to stand here and go back and forth and I don't have 20 others standing in line". THE AUDACITY!!! Needless to say, at this point, I'm beside myself with how unprofessional and rude she is, I said "you don't deserve this job" and proceeded to leave the facility bit she then sarcastically says something to me so things escalate and not so nice words were exchanged. Moral of the story, these employees should be reprimanded! Had I been someone else, who may be mentally unstable or just careless, her behaviors could have led to an unpleasant, violent incident. IF YOU HATE YOUR JOB AND CAN'T HANDLE CUSTOMER SERVICE, FIND SOMETHING YOU CAN DO WITHOUT DEALING WITH THE PUBLIC! BE KIND, ITS COST NOTHING! BE MINDFUL...THERE'S ALOT OF MENTALLY UNSTABLE PEOPLE AMONG US and your ignorance can easily get you hurt or even lead you to losing your job!
- DSdessa santucciJan 17, 20241.0Have had multiple times post office has stopped my mail and and had it returned to sender for being out of town for 3-4 days. Trying to get anything accomplished over the phone would be laughable..if it wasn't so slow and constantly picked up background noise making that section have to start over. 30 min with their automated and still was nowhere.
- ARAmber RangelJan 3, 20205.0I forgot to update my address while ordering a few things off amazon, I noticed before the item had even shipped so I call amazon, and They offer no help besides to say basically I could reorder the stuff and spend even more money, I called my former apartment building office and they also offered no help besides to say they called the current apt occupants and they hadn’t heard back from them.. very frustrated at this point, so I take a shot in the dark and do the unthinkable! I called my local post office- I spoke with Terri and not only was she extremely pleasant on the phone to me but she immediately called the mail carrier after she found which one had my package and had them bring my package to the post office for me to hold til I could pick it up personally- I arrived yesterday to grab it and the carrier hadn’t yet returned for the day, no big deal I’ll just come back the next day for it- that woman called me after postal hours to assure me the carrier had come back and my package was there safe and sound!! Above average customer service!!! A billion stars if possible, and they saved me a substantial amount of money!! I can never say thank you to Terri and the other hard working postal workers at the East Moline Post Office
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 805 16th Ave, East Moline?
This Post Office offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need to schedule an appointment for passport services here?
Most passport services require an appointment via the online scheduler, though there are limited walk-in hours at some locations.
What are the Post Office's operating hours?
Monday to Friday, 9 AM to 5 PM; Saturday, 9 AM to 12 PM; closed on Sundays.
How can I get a PO Box at this location?
You can apply online or in person with two valid IDs; online applications start at the USPS PO Box management site.
Is there 24/7 access to the PO Boxes in the lobby?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this Post Office.
What nearby places can help me navigate or complement my visit to this Post Office?
Nearby Post Offices like US Post Office and Post Office-East Moline can assist with additional or overflow services if needed.
Are there any local community services near this Post Office I can explore?
Yes, the Kiwanis Club of East Moline-Silvis and East Moline Public Library nearby offer community events and resources you might enjoy before or after your visit.
Where can I find nearby places for shopping or food around the Post Office?
Hoang-Anh Foods and Supermercado Monarca, both grocery stores, are nearby for quick shopping trips to complement your visit to the Post Office.
Does the Post Office provide resources or links for scheduling appointments or additional information?
Yes, you can schedule passport appointments and manage PO Boxes online via USPS websites linked in their descriptions and reservation URLs.