United States Postal Service

2.6
56 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 805 16th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
805 16th Ave, East Moline, IL
61244, United States

Hours

Reviews

2.6
56 reviews
5 stars
19
4 stars
3
3 stars
3
2 stars
1
1 star
30
  • SS
    Smiley
    Sep 23, 2025
    1.0
    Honestly the fact that my grandmother cant get her letter mailed from home makes me sick she clips a letter to be mailed to the box and has her appropriate stamps on it and addresses why wont yall take her letters back to the office to be mailed any more?!!!!
  • KL
    Kayla Lewis
    Jun 26, 2025
    1.0
    I would rate East Moline location as a zero star if it were an option. I avoid this location because the clerks are always rude and unprofessional. Two particular, one heavier set and the other who has Albinism, are the two I've had negative encounters with. Today I needed a money order and was short on time so decided to just take my chances but that was a mistake. There's an option, when paying with card, to bypass the pin; I chose that option, not knowing its not truly an option and it would be declined. Long story short, instead of explaining in a polite way of how it works, and that if yoi bypass the pin option, it shows as credit card, she had the audacity to get mad and say, "you can't buy money orders with money that isn't yours!" . I'm like, "excuse me? Money that isn't mine?" Well, long story short, i told her it was a debit card not credit and that all she had to do was explain nicely and everytime I go to that location they're rude for absolutely no reason; she then had the audacity to say, "there is a reason" , continued to be rude, ended up giving me $2 which I didn't even know what for, so I asked along with an explanation and she became more rude! "You're actually getting $2 more and thos way we don't have to stand here and go back and forth and I don't have 20 others standing in line". THE AUDACITY!!! Needless to say, at this point, I'm beside myself with how unprofessional and rude she is, I said "you don't deserve this job" and proceeded to leave the facility bit she then sarcastically says something to me so things escalate and not so nice words were exchanged. Moral of the story, these employees should be reprimanded! Had I been someone else, who may be mentally unstable or just careless, her behaviors could have led to an unpleasant, violent incident. IF YOU HATE YOUR JOB AND CAN'T HANDLE CUSTOMER SERVICE, FIND SOMETHING YOU CAN DO WITHOUT DEALING WITH THE PUBLIC! BE KIND, ITS COST NOTHING! BE MINDFUL...THERE'S ALOT OF MENTALLY UNSTABLE PEOPLE AMONG US and your ignorance can easily get you hurt or even lead you to losing your job!
  • AS
    Ashley Smith
    Jun 15, 2025
    1.0
    You’re carriers need to be investigated how they do there job and lie about having saying they didn’t have access to the drive way/parking lot at Deerevalley apartments when it is very much so accessible I have the screen shot showing it , it is accessible from both sides of the apartment complex the carrier was just to lazy to deliver it
  • LL
    lee
    Jun 6, 2023
    1.0
    Does not have a self service postage machine.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.