The UPS Store

Reviews

• RG

  Ryan de la Garza

  Mar 3, 2026
  5.0
  I appreciate the wonderful customer service I receive every time I drop off a package here. This team knows their stuff and in my experience the lines always move quickly so the wait for service is never very long.
• AA

  Andy Anderson

  Feb 21, 2026
  1.0
  I can't believe I got charged $1.09 to put tape on an Amazon box for an Amazon return that Amazon said was free. If I take it to kohls, there is no charge. No wonder Amazon is doing their own deliveries now.
• SG

  shrinivas gangapuram

  Feb 17, 2026
  5.0
  I visited the UPS Store last week for two things—shipping a personal item and completing an Amazon return. Ananya was extremely helpful, patient, and friendly throughout the entire process. She guided me step-by-step, made everything quick and easy, and provided excellent customer service. It’s refreshing to meet someone who genuinely cares about helping customers. Thank you for the great experience!
• LM

  Lexis Montanez

  Feb 12, 2026
  5.0
  The staff is very FRIENDLY , they didn’t try to charge me an arm and leg for extra things I didn’t need. Quick and easy process !!
• LK

  Lisa K

  Feb 4, 2026
  1.0
  One of the ladies (older one?) is very rude. Wasn’t aware the Amazon returns go to the kiosk on the side of the room, very rude about it when I tried to ask a question about how to use it. Will choose a different way to return Amazon packages next time.