United States Postal Service

2.1
47 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 14212 Cottage Grove Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14212 Cottage Grove Ave, Dolton, IL
60419, United States

Hours

Reviews

2.1
47 reviews
5 stars
11
4 stars
2
3 stars
0
2 stars
1
1 star
33
  • KA
    Khadija Anderson
    2 days ago
    1.0
    Always putting the wrong mail in the box then getting mad when you tell them off because you’ve lived at your house for years but they don’t do their job when they see specific names on the box. Also when you try to give them the mail back they have an attitude and try to keep walking. The ppl that lived in this house hadn’t been renters we are owners asked them to only put specific names in the box which are PRINTED ON THE OUTSIDE OF BOX yet the do what they want because they are lazy. I work the post office and I know there’s a paper that should be put in the case that says specific names only plus when they moved it should’ve said vacant also they haven’t forwarded their mail in over 4years why is it still coming to my house. I’ve called countless times about this issues yet they aren’t teaching them anything to the point where I’m about to go over the post masters head because this isn’t a mistake my mail box be filled with other ppls mail yet they don’t live here my box says Anderson Clark Allen and Gray ONLY. Yet we get large amounts of Hudson and smith etc. the postal workers don’t take the time to actually pay attention and it’s frustrating. If anyone wanted to complain I know exactly where to go to go over someone’s head and trust me you can literally do anything you want at the post office you will NEVER be fired unless you just never show up they don’t discipline you for nothing because if they did they wouldn’t have workers especially with the turnover rate being what it is .
  • EW
    Elaine watson
    Nov 1, 2025
    1.0
    No mail in two days at 14706 Blackstone Ave in Dolton where’s our mail ‼️‼️
  • AC
    Antwoyn Cohen
    Mar 8, 2023
    1.0
    Worst post office in America my package came up missing from their facility and nobody’s taking the blame the drivers are thief’s if u get anything delivered use another service
  • KM
    Kierra Moore
    Jan 24, 2022
    1.0
    This is my third time in this location and the staff is unbelievable. The old lady is the rudest miserable woman I’ve ever seen with the most ghetto nails and persona. Please have her retire she has no more customer service in her. The younger woman with the pony tail barely wanted to track my package I guess they were ready to get off since it was 4:50pm. New staff now
  • AR
    Ali R
    May 25, 2020
    1.0
    Please do not go here. When you walk in you are on your own. I was sending certified mail and the front desk person was rude and condescending. I don't mind dealing with rude but this woman was straight up nasty. I would go into detail but the story is too long. In short, she would not take my mail that was stamped and addressed and when I needed help sending my other letter which was certified mail the response was "We don't do all that for you here, figure it out." There are plenty of other USPS location within a few miles, please go there not this place.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.