United States Postal Service

2.1
47 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 14212 Cottage Grove Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14212 Cottage Grove Ave, Dolton, IL
60419, United States

Hours

Reviews

2.1
47 reviews
5 stars
11
4 stars
2
3 stars
0
2 stars
1
1 star
33
  • KA
    Khadija Anderson
    Nov 22, 2025
    1.0
    Always putting the wrong mail in the box then getting mad when you tell them off because you’ve lived at your house for years but they don’t do their job when they see specific names on the box. Also when you try to give them the mail back they have an attitude and try to keep walking. The ppl that lived in this house hadn’t been renters we are owners asked them to only put specific names in the box which are PRINTED ON THE OUTSIDE OF BOX yet the do what they want because they are lazy. I work the post office and I know there’s a paper that should be put in the case that says specific names only plus when they moved it should’ve said vacant also they haven’t forwarded their mail in over 4years why is it still coming to my house. I’ve called countless times about this issues yet they aren’t teaching them anything to the point where I’m about to go over the post masters head because this isn’t a mistake my mail box be filled with other ppls mail yet they don’t live here my box says Anderson Clark Allen and Gray ONLY. Yet we get large amounts of Hudson and smith etc. the postal workers don’t take the time to actually pay attention and it’s frustrating. If anyone wanted to complain I know exactly where to go to go over someone’s head and trust me you can literally do anything you want at the post office you will NEVER be fired unless you just never show up they don’t discipline you for nothing because if they did they wouldn’t have workers especially with the turnover rate being what it is .
  • EW
    Elaine watson
    Nov 1, 2025
    1.0
    No mail in two days at 14706 Blackstone Ave in Dolton where’s our mail ‼️‼️
  • AD
    Alice Davis
    Sep 2, 2022
    2.0
    My package was delivered to Dolton by UPS but it somehow it went to Wisconsin. Manager never even said sorry She just said you have to wait a feel more days. Bad Attitude
  • RG
    red raven gamer
    Jun 22, 2017
    1.0
    Would not deliver my mail because I have dogs even when they are in the house

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.