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Visit your local Post Office™ at 405 W 2nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
On July 23, 2025, my package was falsely marked as “delivery attempted” at 2:57 PM by USPS. I was home the entire time — no knock, no doorbell, no notice left.
I contacted Amazon, who confirmed the carrier “ran into an issue” and did NOT actually attempt delivery. This is blatant dishonesty and falsification of tracking records, and now I may never receive the item because I’m moving out of state in two days.
This post office and their carrier failed me when it mattered most. Time-sensitive deliveries mean nothing to them. I’m now filing formal complaints with the USPS Office of Inspector General, the BBB, and Consumer Affairs.
Absolutely unacceptable behavior. If you have anything important to receive — don’t trust this location.
MW
Morgan Winston
Jul 15, 2025
2.0
Hire more people. Mail doesn't get delivered like it's supposed too.
JW
Jordan Wakeley
Jun 18, 2025
5.0
Amy at the post office there in Dixon is the reason for this review. She went above and beyond with communication and taking a vested interest in a logistics situation on package delivery that was out of her control. Rarely do you find someone who cares about outcomes out of kindness and concern. High character and integrity.
JP
Jeff Pinkston
Aug 5, 2024
1.0
It is 620 pm and still NO mail delivery.Dixon Post office is the WORST.They sure aren't late raising the postal rates though.UPDATE:It is only getting worse.Getting yesterday's mail today.Ill be getting today's paper at 7 pm or later today.Claims they are short staffed.Here is an idea:Hire more carriers!
SD
Stormy Douglas
Jul 5, 2019
1.0
Treated like garbage. The staff did not help with questions about shipping internationally. The answer I got was "I don't know. Just fill it out." The lady then criticized my handwriting, which was legible but not perfect due to an injury. She also made sounds of disgust as I signed the paperwork because it was taking me a little longer, due to the injury. You would have thought that helping me was the absolute worst thing for her. The staff was short with the other customers as well.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 405 W 2nd St, Dixon, IL?
This Post Office offers mail and package sending services, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Is an appointment required for passport services at this Post Office?
Most passport services require scheduling an appointment using the USPS online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office in Dixon?
Monday through Friday, it is open from 8:00 AM to 5:00 PM. On Saturdays, it operates from 9:00 AM to 12:00 PM, and it is closed on Sundays.
Can I rent a PO Box online for this Post Office?
Yes, you can search for and reserve PO Boxes online at the USPS PO Box management website, then complete setup in person at this location.
Is the lobby accessible 24/7 for PO Box holders at this location?
Most USPS locations provide 24/7 lobby access to PO Boxes, but access times may vary at each Post Office. It's best to confirm with the Dixon location.
How can I get to United States Postal Service at 405 W 2nd St using local landmarks?
The Post Office is near landmarks such as Dixon Post Office and Indian Oaks Country Club. You can use these locations to guide your way when visiting.
What nearby places can I visit around the Dixon Post Office?
After your visit to the Post Office, you can explore nearby spots like Indian Oaks Country Club for sports, Joe's Pizzeria for Italian food, and Haymarket Square for shopping and groceries.
Are there local services near the Dixon Post Office for vehicle or auto care?
Yes, Balayti's offers automotive repair and bike maintenance nearby, and Wax on wax off auto detailing provides car wash services close to the Post Office.
Where can I find financial services near the United States Postal Service in Dixon?
You can visit Edward Jones - Financial Advisor: Aaron Young or Nicklaus Financial Service, both located near the Post Office, for financial advising and investment services.