United States Postal Service

2.8
33 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 405 W 2nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
405 W 2nd St, Dixon, IL
61021, United States

Hours

Reviews

2.8
33 reviews
5 stars
12
4 stars
2
3 stars
2
2 stars
2
1 star
15
  • RS
    Raj Shankar
    Jul 23, 2025
    1.0
    On July 23, 2025, my package was falsely marked as “delivery attempted” at 2:57 PM by USPS. I was home the entire time — no knock, no doorbell, no notice left. I contacted Amazon, who confirmed the carrier “ran into an issue” and did NOT actually attempt delivery. This is blatant dishonesty and falsification of tracking records, and now I may never receive the item because I’m moving out of state in two days. This post office and their carrier failed me when it mattered most. Time-sensitive deliveries mean nothing to them. I’m now filing formal complaints with the USPS Office of Inspector General, the BBB, and Consumer Affairs. Absolutely unacceptable behavior. If you have anything important to receive — don’t trust this location.
  • MW
    Morgan Winston
    Jul 15, 2025
    2.0
    Hire more people. Mail doesn't get delivered like it's supposed too.
  • JW
    Jordan Wakeley
    Jun 18, 2025
    5.0
    Amy at the post office there in Dixon is the reason for this review. She went above and beyond with communication and taking a vested interest in a logistics situation on package delivery that was out of her control. Rarely do you find someone who cares about outcomes out of kindness and concern. High character and integrity.
  • JP
    Jeff Pinkston
    Aug 5, 2024
    1.0
    It is 620 pm and still NO mail delivery.Dixon Post office is the WORST.They sure aren't late raising the postal rates though.UPDATE:It is only getting worse.Getting yesterday's mail today.Ill be getting today's paper at 7 pm or later today.Claims they are short staffed.Here is an idea:Hire more carriers!
  • SD
    Stormy Douglas
    Jul 5, 2019
    1.0
    Treated like garbage. The staff did not help with questions about shipping internationally. The answer I got was "I don't know. Just fill it out." The lady then criticized my handwriting, which was legible but not perfect due to an injury. She also made sounds of disgust as I signed the paperwork because it was taking me a little longer, due to the injury. You would have thought that helping me was the absolute worst thing for her. The staff was short with the other customers as well.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.