Brand Certified
United States Postal Service
1.7(330 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1000 E Oakton St, Des Plaines, IL
60018, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1000 E Oakton St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
330 reviews
5 stars
42
4 stars
8
3 stars
10
2 stars4
1 star
266
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor service and dismissive attitudes.
Delivery Issues
Customers reported frequent problems with mail delivery, including lost packages, delayed shipments, and misdelivered mail.
Facility Management
The post office was criticized for poor management and staffing, with complaints about employees closing early and inadequate assistance during busy times.
Mixed Experiences
While many reviews were negative, a few customers noted positive interactions with specific employees, indicating that experiences may vary.
- MAMd Abubakar AliFeb 24, 20261.0Service was not good, no envelopes were available at the office and staff was not polite.
- CCCFeb 13, 20261.0Mail carrier sitting in her van talking on her phone for almost a half hour now while I’m waiting for my package to be delivered as the time gets pushed back. Get off your damn phone and do your job
- MDmohammad darFeb 13, 20261.0I just came back from this morning they have two registered one has no printer and second one has no scanner.nice guy told me go somewhere else same facility around week ago scanner was out of order we should close this facility if it’s not working and what is the purpose of paying the whole staff can someone pay attention to this facility
- MMMohamedFeb 9, 20261.0Guys here are rude and don't care about giving a good service as long as they are getting paid I wish I could give 0 star This facility is not recommended at all
- DBDannie BFeb 3, 20261.0Awful customer service. Be prepared to receive an attitude, get possibly yelled at or made feel like you don’t know what you’re talking about. The staff is so rude!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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