Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1685 in Des Plaines offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - North East Corner Lee St & Algonquin Rd, In The Ace Hardware Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
3.9
211 reviews
5 stars
148
4 stars2
3 stars1
2 stars
5
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting employees like Desiree, Lally, and Tannor.
Efficiency
Customers frequently noted the quick service and ability to handle multiple tasks simultaneously, leading to a positive experience even during busy times.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff, lost packages, and issues with service quality, indicating inconsistency.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, particularly regarding printing services and packaging fees, feeling they were excessive.
Store Management
Feedback on management was mixed, with some praising the new manager for improvements, while others reported poor handling of issues and customer complaints.
- YMYvette MichaelNov 1, 20255.0Kind staff. Quick and efficient.
- CCCarolineOct 22, 20255.0Friendly :)
- ASAna SanchezSep 9, 20255.0I highly recommend the UPS Store located at 1153 Lee St in Des Plaines. The team member that assisted me today was Lally. She’s very helpful, courteous and knowledgeable. All the employees and owner are very friendly and respectful.
- JJJWSep 9, 20255.0Lally is great. She has helped me multiple times and is always prompt and professional. She is very knowledgeable and is an excellent resource at this location.
- PYPamela YoungSep 6, 20255.0I went there at about 5:00 PM and immediately knew that it was going to take a long time since everyone was attending to end of the day tasks. But to my surprise with only one clerk working, the line was handled quickly and efficiently
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #1685 in Des Plaines offer?
The UPS Store #1685 offers packing, shipping, printing, document finishing, mailbox rentals, shredding, faxing, professional printing, notary, computer access, passport/photo ID services, and small business services.
What are the regular business hours for The UPS Store #1685?
Monday through Friday, 8:00 AM to 6:30 PM; Saturday, 9:00 AM to 3:30 PM; and Sunday, 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM.
Does The UPS Store #1685 provide mailbox rental services?
Yes, The UPS Store #1685 offers mailbox rental services for receiving mail and packages.
What payment options are accepted at The UPS Store #1685?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store #1685 located in Des Plaines?
It is located at 1153 S Lee St, Des Plaines, IL 60016, at the northeast corner of Lee St & Algonquin Rd in the Ace Hardware Shopping Center.
Are there medical services nearby The UPS Store 1685?
Yes, New Life Medical Center, which offers chiropractic and physical therapy services, is located nearby and convenient for customers who may need medical care before or after their visit.
Can I get my shredding services done near The UPS Store?
Yes, Shred Nations providing shredding and professional services is located near The UPS Store 1685, making it easy to securely dispose of documents if needed.
Are there places to eat or grab a drink near The UPS Store #1685?
Yes, Forever Boba Tea, a bubble tea and smoothie cafe, is nearby for customers looking to enjoy a refreshing beverage before or after their store visit.
What shipping and packing supplies can I find at The UPS Store #1685?
They offer office products, mailing supplies, moving boxes, stamps, and postage to facilitate your shipping and packing needs.