United States Postal Service

4.2
5 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 114 E 5th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
114 E 5th St, Delavan, IL
61734, United States

Hours

Reviews

4.2
5 reviews
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1 star
1
  • LC
    Lance Connett
    Sep 19, 2024
    5.0
    I ship a lot of packages, and I've always received good service. All of the woman that have worked there the past 5 years were very friendly, and helpful. There has been about 3 or 4 different ladies, they were all great. There was one guy that worked there for a little while(I dont think he's there anymore) that could come off kinda rude, but it wasn't that bad. Not everyone has the best people skills, so I won't hold it against them. The mail lady Laurie is so good to my family. She works so hard delivering everyones packages, and always has a smile on her face. We never receive damage items. We love her. 5 stars from me.
  • BD
    Ben Dunlap
    Aug 16, 2022
    1.0
    Terrible service in Delavan. Packages always show up smashed. Last packages were left inches from the road and products were damaged. USPS help line is worthless and local branch doesn't even have a voicemail. I have even gotten a note from Carrier complaining about my garbage cans being in the at on trash day. Sorry but the truck has to turn around to get to them so on trash day you may have to lean out the window. Never had this issue in Peoria, Washington, or East Peoria. I have never left a bad review before but this is getting to be a major issue. I should have started documenting issues from the beginning but didn't think it would turn into such a headache. I know Randy the district manager for our area so hopefully this gets resolved before I have to bug him personally.
  • AW
    Adele W
    Oct 10, 2019
    5.0
    It is a joy to visit the Delavan post office and interact with other members of the community. Miss Tina and Miss Jenn are friendly, polite and helpful! On a recent trip, they helped me figure out a way to ship back a book at a lower cost. I appreciate their honesty!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.