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Visit your local Post Office™ at 707 Osterman Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
In regards to my visit today everything went great! Keoshia and the other employee at the counter were very helpful in guiding us through sending a priority mail package and telling us where the materials we needed were. Made the process go by very quickly.
BG
Bat Gal
Jul 9, 2024
1.0
One person at the counter - new customer service or teller (whatever her title is). Most unpleasant, sits on a chair and doesn't budge to assist people with packages or queries or the elderly.
This lady gives loud instructions to clients to leave their packages in the indoor mail slots BUT since it was not removed by the staff inside, the next client struggled.
Additionally, this lady is argumentative with no base. No manners (please, thank you etc.)
The service is soooooo slow at this USPS and you need people like Andrew (left) or Yvonne (retired) who were efficient, friendly and professional. You also need back-ups, lines and wait time is ridiculous.
Thank you!
Feb 25, 2025
After communicating (online email) with the office of the Inspector General, additional customer service associates were added to the tellers / counters. Thank you for attending to it.
I was at the post office at the end of last week, to find the same rude, impolite and argumentative lady, Keoisa, at the counter - the front end of the local Post Office.
All I asked for was for her to please weigh a letter (greeting card), instead, she said, I have the wrong postage since it is going abroad.
As per USPS online guidelines:-
"As a rule of thumb, you can send a 1 oz letter (4 sheets of regular printer paper and a business-sized envelope) or a postcard—to any country in the world—for 1 First-Class Mail® Global Forever stamp (currently $1.65). You can also use any other combination of stamps that adds up to $1.65."
Keoisa, has her AirPods in her ear, one can't tell who is she speaking to? customer or someone over the phone. It was definitely a personal conversation.
There was a new young guy at the desk, I think his name is CJ - polite and helpful, she felt she had the right to discipline him in front of customers!!! I don't believe she is his supervisor.
I refrain from using USPS in Deerfield when I come across this lady. Standing in line, many customers say and feel the same.
She should probably not serve people in the front and probably not take calls since her lack of mannerism and respect are clearly noticed.
Thank you!
ML
Mark Leaf
Mar 3, 2020
5.0
Always a pleasure dping business here
BK
Bob Krakowsky
Oct 6, 2018
5.0
I was in the post office last Thursday. Very good experience. Danielle was very friendly and very helpful.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the USPS location at 707 Osterman Ave?
You can send mail and packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this Post Office location.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take your passport photo by appointment. You need to complete and print your application form before applying.
Do I need an appointment for passport services at this USPS?
Most passport services require an appointment via the online scheduler. Limited walk-in passport hours are available at select locations.
What are the opening hours of the United States Postal Service at 707 Osterman Ave?
Monday to Friday, it is open from 8:30 AM to 6:00 PM; Saturday from 8:30 AM to 2:00 PM; and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person. Start at https://www.usps.com/manage/po-boxes.htm. Bring two valid IDs and the completed application if applying in person.
Is 24/7 lobby access available for PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby; however, access hours may vary. Please check with this local post office for exact lobby hours.
What is the cost of a passport photo at this USPS?
The current fee for a passport photo is $15.
Which nearby places can help me find the United States Postal Service at 707 Osterman Ave?
The Deerfield Medical Associates and One Deerfield Place retirement home are nearby landmarks that can help guide you to the post office location.
Are there any nearby services I might visit before or after using the post office?
Yes, you can visit nearby healthcare providers like Deerfield Medical Associates, or the North Shore OCD Women’s Treatment Center for health services, or the Vipers Pro Mens Basketball team gym for fitness activities.
Is there convenient gas station access near this post office?
Yes, nearby gas stations include Mobil, Exxon, and Exxon & Mobil Stations, which are useful for customers traveling by car to the post office.