United States Postal Service

3.9
33 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 214 N Franklin St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
214 N Franklin St, Decatur, IL
62523, United States

Hours

Reviews

3.9
33 reviews
5 stars
21
4 stars
3
3 stars
1
2 stars
2
1 star
6
  • LP
    LJ Pemberton
    Jun 25, 2025
    5.0
    Gorgeous, historic murals inside. Knowledgable and hard working staff. A downtown treasure!
  • JD
    Jason Distelrath
    May 22, 2021
    1.0
    Your lucky if it's delivered on time, completely unreliable. Packages been out for delivery for three days now. Get it together USPS!!!
  • CJ
    Carl Johnson
    May 10, 2019
    2.0
    The building has always been nice and is beautiful inside. The service has always been bad at best. I generally drive to the mt Zion post office so I don’t have to go to this location.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.