United States Postal Service

2.7
54 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1601 E Mound Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1601 E Mound Rd, Decatur, IL
62526, United States

Hours

Reviews

2.7
54 reviews
5 stars
19
4 stars
4
3 stars
2
2 stars
1
1 star
28
  • KS
    Kay Shaw
    Jan 3, 2026
    1.0
    My package shows delivered on January 2,2026.Went to pick it up today Saturday evening January 3,2026. There was a parcel key in my mailbox but when I opened the parcel mail box it was empty. My package is missing. T
  • MM
    Me
    Dec 29, 2025
    4.0
    no waiting, quick!
  • SM
    Sara Moody
    Dec 6, 2025
    1.0
    Waiting on 27 packages now since USPS won’t come down my street!! Today they didn’t even attempt and the snow and ice is almost melted!! They just send no access to location! How when there is nothing blocking it anymore it has been 4 days!!
  • KC
    Kaitlyn Cooper
    Apr 14, 2021
    5.0
    Always have had a great experience. They are always so nice and ready to help me. Some of these reviews are unecessary.
  • SE
    Stephanie Estell
    Aug 9, 2019
    1.0
    Girl in the middle booth was rude and in a bad mood like she didn't like her job I asked her for a change of address form and she tossed it down on the counter instead of handing it politely and gave dirty looks .

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.