United States Postal Service

2.8
51 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1601 E Mound Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1601 E Mound Rd, Decatur, IL
62526, United States

Hours

Reviews

2.8
51 reviews
5 stars
19
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1 star
26
  • JD
    Justin Dickson
    Jan 23, 2025
    5.0
    Easy and quick Very helpful staff
  • JD
    Jass Dav
    Sep 8, 2020
    1.0
    I encountered rude employee in this post office as well!
  • VB
    Victoria Bell
    Sep 9, 2019
    1.0
    Mail carrier didn't even try to deliver a certified letter. I rescheduled delivery for the next day and again she didn't even attempt a delivery. Third day, same. I live outside the city and drive 15 miles to the post office.
  • MS
    Michelle Stewart
    Jul 29, 2014
    1.0
    Since moving from the west end of Decatur I have had the worst postal service ever! For some reason they don't want to pick up ebay packages even if they are under a pound! Excuses I have been given is that they aren't suppose to pick them up if they are over 13 oz. I have been doing this for years and never had this kind of problem. I'm making them money and they can't pick up a package under 2 pounds???
  • JJ
    JESS JesseR
    Jan 16, 2013
    5.0
    The people at the Decatur Post Office on Mound are about the friendliess people you ever meet. I no sooner walked in that door and the clerk (Charles) greeted me with a smile and ask how he could help me. He was great and full of good useable information. These people need compliments not nails. They are great!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.