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The UPS Store

4.1
(106 reviews)

Business Details

60 W Terra Cotta, Crystal Lake, IL
60014, United States
(815) 477-3800

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1946 in Crystal Lake offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Walkup Avenue And West Terra Cotta Avenue.

Details

  • DeliveryNot available

Location

The UPS Store
60 W Terra Cotta, Crystal Lake, IL
60014, United States

Hours

Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday9:00 AM - 4:00 PM
SundayClosed
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

4.1
106 reviews
5 stars
77
4 stars
7
3 stars
0
2 stars
2
1 star
20
  • KK
    Kay
    Mar 20, 2026
    5.0
    They are always very helpful & friendly. Take the time you need & they don’t ever make you feel rushed or that you are just a number. They help you through every step if you need it. Plus an extra bonus member that welcomes you in, keeps you company while there & wishes you a great rest of the day. The whole experience just makes your day a great one. You don’t get this type of wonderful personal service much anymore. We will always go back to them in future! UPS is very lucky to have such a wonderful crew represent them. Kudos to the store owner.
  • KP
    Katie P
    Feb 25, 2026
    5.0
    This is my local store and come here multiple times a week! Never have any issues, i get in and out extremely fast, everyone is very helpful, the owner is always there and you can tell works really hard. I mostly come because the dog that hangs out is adorable and I love seeing him!!
  • GG
    Gina Gault
    Feb 23, 2026
    5.0
    This location has excellent customer service! Emma was courteous, made sure she had the correct answers to my questions and went above and beyond to make sure my package was handled correctly! I highly recommend this UPS location.
  • BP
    barry peters
    Feb 21, 2026
    5.0
    I have only visited this location a handful of times but I have always enjoyed the experience. The staff has been helpful,understanding and welcoming. I would suggest this location to anyone in need of their services.😎
  • MD
    Mike DRM
    Jan 9, 2026
    5.0
    Sometimes when I buy shipping labels I pay the extra few cents for UPS just so I can come say hi to the owner’s dog that hangs out here. Always quick and easy dropping off at this location.

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Certified April 05, 2026Yext Knowledge Graph
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