Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 301 E Congress Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
301 E Congress Pkwy, Crystal Lake, IL
60014, United States
Hours
Reviews
2.8
106 reviews
5 stars
43
4 stars
6
3 stars1
2 stars
3
1 star
53
- KSK SNov 3, 20251.0Sandra could use some customer service skills
- LRLibby RydzSep 5, 20255.0By far one of the best interactions I've had with a USPS employee thus far. I was contacted within 30 minutes of submitting an issue request online by a supervisor at this location yesterday regarding missing packages. By this time today the packages have already been found and are en-route to my customers. Amazing service
- PVPaul ValdezAug 9, 20251.0Management is horrible, packages constantly getting sent back to the sender, can’t believe usps can’t read and clearly see it’s my name and give me a call or heads up, almost all the packages have the correct unit number yet still get sent back. Do better, other reviews have said the same.
- MGMarf GlamAug 9, 20251.0Awful customer service , extremely rude , they don’t like do their jobs , and return the packages to the sender several times , cause they just don’t like to do their job .
- CCConrad CJun 19, 20251.0Hey!! If you’re going to post on google maps and on your doors that you will stay open till 6:30pm, then STAY open till 6:30pm!!! I drove 45 min out of my way because this was the only location that stated it was open till 6:30. I finally arrived at 6:14pm only to run into locked doors! Unbelievable!! Must be nice to work at a place where you can close any time!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 301 E Congress Pkwy offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online, but limited passport walk-in hours are available at select locations.
What are the operating hours of this United States Postal Service location?
The Post Office is open Monday through Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can search for and reserve PO Boxes online securely, then complete your setup in person at this location with valid ID.
Are the PO Boxes accessible after normal business hours?
Most locations offer 24/7 lobby access to PO Boxes, but hours may vary. Contact your local Post Office for specific lobby access times.
Is there a fee for passport photos at this Post Office?
Yes, the current fee for a passport photo is $15 at USPS locations.
What nearby services or places can I visit around the Post Office at 301 E Congress Pkwy?
Nearby you can find another USPS location, MarySaysItAll advertising agency, and Magic & Illusions of Andrew Kline for entertainment, among others.
How can nearby transit or landmarks help me find the Post Office?
The Post Office is located near Congress Parkway apartments, which serve as a convenient landmark when navigating to the location.
Are there any health-related services near the United States Postal Service at 301 E Congress Pkwy?
Yes, nearby medical facilities include Northwestern Medicine Surgical Services, Quest Diagnostics, and Woman To Woman hospital.