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Visit your local Post Office™ at 515 Cass St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I have informed delivery and since September 29, 2025 through today, I have not been receiving important mail. Specifically a check I never received and my drivers license, I recently renewed. I called today and spoke with the new post master, Ms. Kamona. Not so pleasant. Sounded irritated that I inquired about my initial complaint of lost never received mail in September and my current lost mail as of today December 1, 2025. I am not sure what's going on there, but something needs to change quickly!
SM
stephanie martinez
Aug 27, 2025
1.0
If I can give this postal office 0 stars I would. Darla D. is unprofessional and rude. Post office opened at 8:30 and how is someone already in a bad mood. My experience there was awful and don’t recommend anyone going to her.
MG
Martha Gonzalez
Nov 9, 2019
5.0
D.D. & Sue were so helpful and phenomenal this morning when we stopped in to get our daughters passport. They were so kind and accommodating with us through this process!
LB
LAURA BROOKS
Jun 21, 2018
1.0
MY HOME BUSINESS IS FAILING MISERABLY, DUE TO REFUSAL TO DELIVER TO THE DOOR!!!!! Enough is enough! On the East Exchange street route, the driver on this route will "NOT" deliver to the door! All of our neighbors have the same issue, and we had ENOUGH! She writes a ticket, "no one home" which is B.S....... we're both retired, my husband wheels himself around in a wheel chair. One of us is "ALWAYS" home. Or she'll say "NO ACCESS TO RESIDENCE".... WHAT????!!!!! No such issue!!! Amazon is filing a legal complaint as of today. Good! Well deserved and justified! When I go to our bank, which is next door to the Post office, there is good 'ol' Martin (the head postmaster) talking away on his cell phone! Every single time! Are you kidding me? I have my phone videos to prove it. Yet, when people come in with a complaint, he's never available. Check the outside back door people! You'll always find him there....having a good 'ol' time on his cell phone, while getting "PAID" on company's time!! We're all moving forward to the proper authorities with this issue. We have enough of support and proof from the neighborhood. If you have the same issue, PLEASE....... speak up!!! E-N-O-U-G-H!!!!!
MV
Michael Viktora
Apr 8, 2016
1.0
This is literally the worst post office I've ever ran into. Let me start with they've accidentally ran into my mailbox 3 times crushing it and haven't replaced it once and just left a note with the person saying sorry (it's in a row of mailboxes and mine always is the one to get hit) . 99% of my packages don't get delivered and the 1% that does is completely smashed or opened. I have to call more than once to the office to find my packages. This previous delivery I checked online where it was cause it's time sensitive/fragile materials and they said they left a notice (there was none.) The mail never comes at a steady time or never comes at all. Again WORST POST OFFICE EVER! They owe me money for 3 mailboxes and now my time sensitive materials are probably bad.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 515 Cass St?
You can send mail, ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office and do I need an appointment?
Yes, thousands of Post Offices accept first-time passport applications including this one, and most locations require scheduling an appointment online. Some have limited walk-in hours.
Does this Post Office location provide passport photo services?
Yes, this location can take passport photos but you need to make an appointment using the online scheduler.
How much does a passport photo cost at this USPS location?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online for the 515 Cass St Post Office?
Yes, you can search and reserve PO Boxes online at the USPS website. In-person setup instructions will be provided once reserved.
Are the PO Boxes accessible after hours at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but specific hours vary. Check with this Post Office for exact times.
What are the operating hours of the United States Postal Service at 515 Cass St?
Monday to Friday, it's open from 8:30 AM to 5:00 PM. Saturday hours are 8:30 AM to 12:00 PM. The Post Office is closed on Sundays.
Where can I grab a coffee or snack near the United States Postal Service at 515 Cass St?
Nearby options include The Mixing Bowl Cafe and The Edge Coffee House & Roasting Company, great spots for coffee or breakfast before or after your visit.
Are there dining options close to the USPS location for a meal after mailing packages?
Yes, you can try Alberto's Restaurant for Mexican food or Aurelio's Pizza for Italian cuisine, both located nearby for a satisfying meal.
What nearby services or stores can I visit in Crete after the Post Office visit?
You might visit Crete Country Store for groceries and gifts or stop by BMO Harris Bank for financial services, both conveniently close to the Post Office.