United States Postal Service

2.5
32 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 800 Columbia Ctr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
800 Columbia Ctr, Columbia, IL
62236, United States

Hours

Reviews

2.5
32 reviews
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19
  • MA
    Mason Ahlvin
    Sep 22, 2025
    1.0
    David is Absolutely one of the most irritating people to have to talk to. I am young so I ask questions and he was very poor in how he went about helping me. Also responding to me with no desire of helping at all. He is a poor worker.
  • SJ
    Steve Bromley (javapgmr)
    Jan 23, 2024
    5.0
    Fast and convenient.
  • RP
    Ricky Prater
    Dec 13, 2021
    1.0
    Very poor service, mail is consistently (2+weekly) delivered to the wrong addresses. I have reached out to the post master multiple times with no change. We constantly get other people's mail. Not even close to us. Don't know what's going on in this office but it's horrible. Mail was great up until I moved to New address in April of 2020. Since then it has been nothing but a headache. They have told me that they have spoken with the mail person that serves our neighborhood but that did nothing.
  • TR
    The Corner Reef
    Sep 11, 2021
    1.0
    It's hard to set the bar lower than my local post office does. Apathetic is my best one word description of my treatment on almost every visit. There is a reason the USPS is a failure and it starts with the staff's attitude.
  • HA
    H A
    Feb 18, 2019
    1.0
    The people working here are great, but the hours of operation have never been good for working people. This must be fixed. Here’s what I’m recommending: is someone reading these reviews? I doubt it since the first time I left this review was 5 yrs ago. 1. 1 biz day open at 6am 2. 1 biz day stay open until 6-7pm Came at 4:50 and they have closed earlier.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.