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Visit your local FedEx Office Ship Center in Collinsville, IL when you need packing supplies, boxes, and FedEx shipping services. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
FedEx Office Ship Center
3000 Eastport Plaza Dr, Collinsville, IL
62234, United States
Hours
Reviews
3.8
174 reviews
5 stars
103
4 stars
15
3 stars
9
2 stars
4
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Lexi and Debra for their professionalism and assistance.
Delivery Issues
Numerous reviews highlighted significant problems with package deliveries, including missed deliveries, lack of communication, and incorrect tracking information.
Organization
Customers expressed concerns about the organization of the facility, noting issues such as long wait times and unhelpful service during busy periods.
Mixed Experiences
While some customers had positive interactions, others reported rude staff and poor service, indicating inconsistency in customer experiences.
Convenience
Several reviews mentioned the convenience of the location for dropping off packages, although frustrations with delivery services overshadowed this benefit.
- TWTimothy WrightOct 24, 20255.0Lexington was great. I watched here help the customer in front of me, she was very respectful to the older man and explained everything and how to proceed. She was friendly and courteous to me as well. She is a major asset to your company.
- RWRon WallaceMar 6, 20245.0I always deal with Miss Deborah. Miss Deborah "owns" the place. I'm in this office often during the Spring picking up overseas packages. Miss Deborah= #1.
- JVJohn VanDeusenFeb 13, 20241.0Never tried to deliver. My overnight package got rescheduled for tomorrow after I waited all day and was outside for almost all of it. They never once tried to deliver.
- GKGlenn KnightNov 4, 20235.0The folks in there are always super helpful and friendly.
Frequently Asked Questions About FedEx Office Ship Center
What services does FedEx Office Ship Center in Collinsville offer?
FedEx Office Ship Center in Collinsville offers packing supplies, shipping services including FedEx Express, Ground, Overnight, 2Day, Economy Saver, International shipping, copy and print services, photo printing, and packing services.
What are the business hours for FedEx Office Ship Center in Collinsville?
The center is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
Where is FedEx Office Ship Center located in Collinsville?
It is located at 3000 Eastport Plaza Dr, Collinsville, IL 62234, USA.
What payment methods are accepted at FedEx Office Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does FedEx Office Ship Center offer any special discounts or coupons?
Yes, FedEx Office provides coupons, offers, and deals which can be found on their official coupon deals page.
Can I use FedEx Office Ship Center's online presence to stay updated or get support?
Yes, they have a Facebook page, LinkedIn, Pinterest, TikTok, YouTube channel, Instagram handle, Twitter, and website for updates and support.
What brands of shipping services does FedEx Office Ship Center offer?
They offer FedEx Express, FedEx Ground, and FedEx Freight services.
Are there other FedEx or shipping-related services nearby the FedEx Office Ship Center in Collinsville?
Yes, nearby you can find another Fedex shipping center offering freight and cargo services, as well as multiple post offices including the United States Postal Service and Post Office-Collinsville for your mailing needs.
What nearby health and wellness facilities might be convenient to visit with FedEx Office Ship Center in Collinsville?
Nearby are DaVita Collinsville Dialysis and Collinsville Physical Therapy & Wellness, which you might visit before or after your shipping needs.
Are there other business service providers or wholesalers near FedEx Office Ship Center?
Yes, nearby businesses include Johnstone Supply (wholesale HVAC services), Graybar (business manufacturing and event planning), and ProSource of Collinsville (hardware and carpet store), which could be handy for related business needs.