Business Details
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Shipping ServiceCopy ShopOffice Supply StorePackaging Supply StoreSign ShopBanner StoreFax ServiceFedEx
Visit your local FedEx Office Ship Center in Collinsville, IL when you need packing supplies, boxes, and FedEx shipping services. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
FedEx Office Ship Center
3000 Eastport Plaza Dr, Collinsville, IL
62234, United States
Hours
Reviews
3.8
177 reviews
5 stars
105
4 stars
16
3 stars
9
2 stars
4
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff members, particularly highlighting individuals like Lexi and Monica for their exceptional service.
Delivery Issues
Numerous complaints were made regarding delivery failures, including missed deliveries, lack of communication, and packages being marked as delivered without attempts being made.
Organization
Several reviews mentioned disorganization at the facility, with issues related to tracking, package handling, and customer service responsiveness.
Mixed Experiences
While some customers had positive interactions, others reported rude staff and poor service, indicating inconsistency in customer experiences.
- BFBrian Fugate4 days ago5.0Everytime I ship a package here Lexi impresses me with amazingly friendly customer service!
- LMLexsie MustardDec 18, 20255.0I can’t say enough good things about our experience with Lexi. During a really difficult situation, she were incredibly kind, patient, and genuinely helpful. Her compassion and willingness to go above and beyond made a stressful situation so much easier to handle. You can truly tell she cared about the people she helps, and her positive attitude and professionalism are admirable. I’m very grateful for the support and would highly recommend them to anyone! Shes a huge asset to fedex, will choose fedex again only due to having such a great experience with her!
- TWTimothy WrightOct 24, 20255.0Lexington was great. I watched here help the customer in front of me, she was very respectful to the older man and explained everything and how to proceed. She was friendly and courteous to me as well. She is a major asset to your company.
- CMCMDR MalthbernSep 4, 20241.0The absolute worst distribution center. constantly fail to properly update tracking info, causing infuriating circumstances. Out of 3 packages I've had come through here only one was properly delivered without too much hassle. Too bad I can't choose what company ships with who because I shure wouldn't choose FedEx at this point.
- GKGlenn KnightNov 4, 20235.0The folks in there are always super helpful and friendly.
Frequently Asked Questions About FedEx Office Ship Center
What services does FedEx Office Ship Center in Collinsville offer?
FedEx Office Ship Center in Collinsville offers packing supplies, shipping services including FedEx Express, Ground, Overnight, 2Day, Economy Saver, International shipping, copy and print services, photo printing, and packing services.
What are the business hours for FedEx Office Ship Center in Collinsville?
The center is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
Where is FedEx Office Ship Center located in Collinsville?
It is located at 3000 Eastport Plaza Dr, Collinsville, IL 62234, USA.
What payment methods are accepted at FedEx Office Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does FedEx Office Ship Center offer any special discounts or coupons?
Yes, FedEx Office provides coupons, offers, and deals which can be found on their official coupon deals page.
Can I use FedEx Office Ship Center's online presence to stay updated or get support?
Yes, they have a Facebook page, LinkedIn, Pinterest, TikTok, YouTube channel, Instagram handle, Twitter, and website for updates and support.
What brands of shipping services does FedEx Office Ship Center offer?
They offer FedEx Express, FedEx Ground, and FedEx Freight services.
Are there other FedEx or shipping-related services nearby the FedEx Office Ship Center in Collinsville?
Yes, nearby you can find another Fedex shipping center offering freight and cargo services, as well as multiple post offices including the United States Postal Service and Post Office-Collinsville for your mailing needs.
What nearby health and wellness facilities might be convenient to visit with FedEx Office Ship Center in Collinsville?
Nearby are DaVita Collinsville Dialysis and Collinsville Physical Therapy & Wellness, which you might visit before or after your shipping needs.
Are there other business service providers or wholesalers near FedEx Office Ship Center?
Yes, nearby businesses include Johnstone Supply (wholesale HVAC services), Graybar (business manufacturing and event planning), and ProSource of Collinsville (hardware and carpet store), which could be handy for related business needs.