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Brand Certified

United States Postal Service

1.4
(324 reviews)

Business Details

2440 S Laramie Ave, Cicero, IL
60804, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2440 S Laramie Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2440 S Laramie Ave, Cicero, IL
60804, United States

Hours

Reviews

1.4
324 reviews
5 stars
26
4 stars
8
3 stars
2
2 stars
4
1 star
284

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and lacking urgency.

Staffing Issues

Many customers reported long wait times due to insufficient staffing, with instances of no staff being present at the counter.

Appointment Management

Customers expressed frustration over canceled or mishandled appointments, particularly for passport services, leading to wasted time and inconvenience.

Mail Delivery Problems

There were multiple complaints about lost or misdelivered mail, with customers alleging that packages were not delivered as promised.
  • MC
    Mayerling Correa
    6 days ago
    1.0
    Muy mal servicio es la segunda vez que pido cita para pasaporte y el mismo día a las 8 de la mañana lo cancelan , muchas personas pedimos permiso en el trabajo! Aparte las chicas son muy déspotasy grosera!!!
  • AC
    Angel Chavez
    Feb 11, 2026
    1.0
    I will never ever return to this place and I recommend you dont either terrible customer service nasty attitudes just a bad experience overall
  • AM
    Al Montoya
    Feb 10, 2026
    4.0
    They accept appointments online for passports on Tuesday, 2/10/26, yet they don’t have an agent for passports today and no text message nor email to notify me. At least the lady’s at the counter were helpful of suggesting other locations that can accept my application today. Thanks!
  • BJ
    Basimeh Jaber
    Feb 4, 2026
    1.0
    I paid $50 for 1-Day Express shipping and sent my very small package out first thing yesterday morning, yet it still hasn’t even been processed through the system. For a service at this price, it should be handled immediately to ensure it arrives on time. Very disappointing experience with USPS. Send the package!!!!!!
  • VR
    V R
    Feb 3, 2026
    1.0
    I had a letter sent to me since the first week if january and I just received it today. Sometimes we wont get mail for a whole week its ridiculous but a whole month come on!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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