United States Postal Service

1.4
316 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2440 S Laramie Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2440 S Laramie Ave, Cicero, IL
60804, United States

Hours

Reviews

1.4
316 reviews
5 stars
26
4 stars
7
3 stars
2
2 stars
4
1 star
277

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling ignored or belittled.

Long Wait Times

Customers consistently reported excessive wait times due to understaffing and slow service.

Appointment Issues

Many customers experienced problems with passport appointments, including cancellations and lack of available staff.

Package Delivery Problems

Frequent complaints about lost or misdelivered packages, with some customers alleging theft by postal workers.

Facility Management

The post office was described as poorly managed, with issues like uncleanliness and lack of basic supplies.
  • NL
    Noemi Leyva
    Dec 20, 2025
    1.0
    Never helpful
  • SD
    Sergio Delatorre
    Dec 17, 2025
    1.0
    One person at counter, 10 people in line and no urgency! Waited 15 min and line wouldn’t move. Now I know why people don’t use USPS.
  • ZM
    Zulma Morales
    Dec 16, 2025
    1.0
    The worse post office I ever been! I visit this post office almost daily because I pay for a PO box there..the employees are so rude, especially a chubby Hispanic womam that works on front on weekends or some times late afternoon, she never resolved any issue we have as a customer, she and few of them there never said,Good morning or good afternoon, they ignored you like you not there, is been times I will stand there for almost 5 min just waiting of them to help me or others in line, always with a face , like you are there to bother them, every time I walk in there I'm like here i come, I feel awkward. I don't understand why they have people working there with 0 customer service experience..
  • JR
    Jose Ramirez
    Nov 14, 2025
    1.0
    Does not offer passport walk in
  • JM
    Jovita Martinez
    Oct 13, 2025
    1.0
    Este lugar no quieren atender 3:30 llegue y dijo la persona q esta cerrado y fui por mi esposo y si lo atendieron y siempre están haciendo su trabajo con enojo con mala cara y gestos hojala cambien de personal porque si es necesario.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.