United States Postal Service

1.4
313 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2440 S Laramie Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2440 S Laramie Ave, Cicero, IL
60804, United States

Hours

Reviews

1.4
313 reviews
5 stars
26
4 stars
7
3 stars
1
2 stars
4
1 star
275

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unhelpful staff, with many customers feeling disrespected and ignored.

Long Wait Times

Customers frequently report excessive wait times, often due to understaffing and employees taking long breaks.

Appointment Issues

Many customers express frustration over appointments for services like passport applications being canceled or not honored.

Package Delivery Problems

There are multiple complaints about lost or misdelivered packages, with customers alleging that their mail is often not delivered as promised.

Facility Management

The post office is described as poorly managed, with complaints about cleanliness and overall organization.
  • JR
    Jose Ramirez
    Nov 14, 2025
    1.0
    Does not offer passport walk in
  • JM
    Jovita Martinez
    Oct 13, 2025
    1.0
    Este lugar no quieren atender 3:30 llegue y dijo la persona q esta cerrado y fui por mi esposo y si lo atendieron y siempre están haciendo su trabajo con enojo con mala cara y gestos hojala cambien de personal porque si es necesario.
  • MR
    Marangely Rodríguez
    Sep 24, 2025
    1.0
    Worst of the worst
  • AA
    Angie A.E.
    Aug 2, 2025
    1.0
    I been there May 2025 June 2025 July 2025 Today August 2nd 2025 Every time is the system down Please stop wasting electricity and salaries in a useless place.
  • VV
    Violeta
    Jul 31, 2025
    5.0
    Get the hiring manager a raise. The front facing employees have been AWFUL for 3 decades. Today we walked in for a passport renewal and the man at the front named KEVIN helped us in less than 10 minutes. Maybe 5 minutes. We were actually shocked. He was so kind, patient, and relaxed. He spoke English and a bit of Spanish even. Please do not lose him he's amazing.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.