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United States Postal Service

1.3
(333 reviews)

Business Details

7436 S Exchange Ave, Chicago, IL
60649, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7436 S Exchange Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7436 S Exchange Ave, Chicago, IL
60649, United States

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

1.3
333 reviews
5 stars
19
4 stars
3
3 stars
6
2 stars
6
1 star
299
  • CB
    Carol Bruce
    Mar 2, 2026
    1.0
    The post office ia suppose to close at 5:30 and they most often close at 5pm or before most days if not everyday!!! They don’t have stamps sometimes or other mailing supplies and they’re a post office!!!! They are definitely one of the worst in the city!!!!
  • AF
    Alonzo Fuller
    Feb 26, 2026
    1.0
    Don't do their job Don't want to hand out mail when your mail hasn't been to your house and over a weeks when you have ID and everything you need they still won't I give you your mail over the counter just lazy unprofessional disrespectful. If I could get zero stars it will be zero stars
  • CJ
    Consuela Johnson
    Feb 18, 2026
    1.0
    The new computer representative is a waste of time. You have to continuously repeat yourself because it can't hear nor compute. Turn it off. A waste of money and time. This will cause customers to be aggressive coming to the post office. Stop with the computer representative,ai. Let it go
  • CC
    Carolyn Coe
    Jan 27, 2026
    1.0
    this post office, management team does nothing to improve customer service outcomes especially when it comes to the unprofessional rudeness of the postal carriers. resolutions are a myth with them. they protect the carriers that should retire or just do something else that requires less movement. i am beyond exacerbated when dealing with their attitudes when asked one question, " did you just deliver here?" or similar. if this management team cannot control the behavior of their staff, then they most be culpable with their attitudes.
  • JN
    Jermaine Nelson
    Dec 24, 2025
    1.0
    12/23/2025 Scanned my package as delivered. It's not here, so I go to the this post office where my mail should be at. The guy at the counter tells me, that my apt building is UNDELIVERABLE. Told that the landlord needs to fix the access issues and then they will be able to deliver my mail. I say well since I am here let me get my mail and package. Then tells me it's against the policy of the post office to pass out mail over the counter for buildings they can't deliver too and told me I can't have my mail. They have my damn Christmas gifts I paid for, Scan as delivered but won't turn over the packages. Thieves ...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 05, 2026Yext Knowledge Graph
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