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United States Postal Service

1.5
(285 reviews)

Business Details

8345 S Ashland Ave, Chicago, IL
60620, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8345 S Ashland Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8345 S Ashland Ave, Chicago, IL
60620, United States

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday8:30 AM - 2:30 PM
SundayClosed

Reviews

1.5
285 reviews
5 stars
24
4 stars
10
3 stars
5
2 stars
17
1 star
229
  • MM
    Mira
    Feb 5, 2026
    5.0
    Thank you usps for getting my misdelivered packages to me. I truly appreciate your strong efforts.
  • AC
    Andrea Cusic
    Jan 16, 2026
    1.0
    Do not make an appointment for your passport here unless you want a day of disappointments and ripping and running through downtown to get one. Called me the day of my appointment to tell me the lady who does the passports isn’t there… I guess no one else is trained to do it 😒
  • VL
    Veronica Leyva
    Dec 22, 2025
    5.0
    Two days before Christmas and they were ORGANIZED! I just needed to drop off some mail but I couldn't find the box and the lady that I asked was extremely kind. I haven't had that experience in many of the post offices, especially the ones downtown at the Federal plaza! Anyway, this film was awesome and I highly recommend
  • AR
    Andrea Rodriguez
    Dec 17, 2025
    1.0
    Package was supposed to be delivered Monday. They marked it that they attempted at 7:56pm but where unable to access the driveway. I live in an apartment building with NO DRIVEWAY. I checked my ring camera. No delivery was ever attempted. It's been 2 days and nothing has updated in the system. Keep in mind they delivered a package to the same address the day before with no issue. The absolute worst
  • SB
    Shaun Banks
    Nov 14, 2025
    1.0
    The only reason THIS location gets a star is because 1/2 of one isn't an option. They have THE WORST customer service on the south side of Chicago, only being slightly outdone by the location off 111th and State Street. The lines are routinely long, yet the staff are openly unbothered by it, frequently seen standing around engaged in conversations while people wait unnecessarily long times to be serviced. There's usually only one window of four open for service, with one exclusively for passports. If you have to patronize this location, pack a lunch and a folding chair, you're gonna need it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 05, 2026Yext Knowledge Graph
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