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United States Postal Service

1.7
(432 reviews)

Business Details

3750 N Kedzie Ave, Chicago, IL
60618, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3750 N Kedzie Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3750 N Kedzie Ave, Chicago, IL
60618, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 2:30 PM
SundayClosed

Reviews

1.7
432 reviews
5 stars
61
4 stars
12
3 stars
7
2 stars
15
1 star
337
  • JJ
    J J
    Feb 25, 2026
    1.0
    Good luck if you live in the area where this post office delivers your mail. Constantly pirces that never show up, from credit cards to legal paperwork, etc. If you contact them they will tell you that it's normal and there's no problem.
  • VT
    Valerie Teruel
    Feb 2, 2026
    1.0
    Ugh! One staff on duty, waited about 2 to 3 minutes he was busy in the back I called out he yelled back, came out 2 minutes later to tell me he’d be busy for 3 more minutes, after 3 minutes I started recording, 4 minutes later he came out to serve a massive line. This really is the worst P.O in Chicago. With the new changes the PO has made I now have to wait in line to get receipts for my packages to show when they were actually sent out. Poor management, makes for miserable staff!
  • SC
    Shen Chu
    Jan 30, 2026
    1.0
    Worst USPS in the world. Staff are rude and extremely slow. In addition, they take up so much street parking, even though they said they were going to build a parking garage for their fleets - never happened.
  • CL
    Chi Town Living
    Jan 17, 2026
    1.0
    If you're reading this I have bad news for you; this is the worst postal office that I've ever dealt with in all my years of being a Chicago resident. I've filed 2 complaints about receiving my mail late, opened or mangled and did not get a response from anyone. Just look at all the other reviews. They are slow, incompetent (how hard is it to put mail in a mailbox without ripping it?) and rude. Next step is filing with the attorney general and you should too if you've experienced similar.
  • LM
    Linka94 M
    Jan 13, 2026
    1.0
    I strongly advise against using this USPS location for passport applications. I attended a scheduled passport appointment here where my application was reviewed, accepted, and fees were paid. Despite this, my passport application was never transmitted to the U.S. Department of State. The National Passport Information Center confirmed that no application was ever received, and USPS has been unable to locate it or provide a tracking number. This means that after USPS took custody of my passport application and original documents, it effectively disappeared. Customer service has been unhelpful, and I’ve been left to resolve an issue that should never happen with something as critical as a passport. Passport applications involve original identifying documents, time-sensitive travel needs, and federal processing. This location demonstrated a serious failure in handling that responsibility. If you value your time, documents, and peace of mind, do not apply for a passport at this location. Go the extra mile and apply directly at a passport agency or a more reliable facility instead. I wish I had.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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