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United States Postal Service

2.3
(260 reviews)

Business Details

5401 W Lawrence Ave, Chicago, IL
60630, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5401 W Lawrence Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5401 W Lawrence Ave, Chicago, IL
60630, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 3:00 PM
SundayClosed

Reviews

2.3
260 reviews
5 stars
73
4 stars
8
3 stars
9
2 stars
10
1 star
160
  • RN
    Rachel Neiman
    Feb 9, 2026
    1.0
    Second location I went to in under 10 minutes with the second employee taking a personal call while at the desk, 7 people waiting deep. Rude to everyone who came up because they couldn’t tell if she was talking to them or the person on the phone. I left. Not worth it. Embarrassing. I should apply for USPS if that standards are this low.
  • RF
    Random Fixes
    Jan 27, 2026
    3.0
    Decent overall but they recently failed to deliver my mail which cost me to pay a fee.
  • KN
    Kotchamon Northam
    Jan 24, 2026
    5.0
    They are so nice and very helpful.
  • JG
    José Gonzalez
    Jan 23, 2026
    5.0
    John was awesome! Got my passport taken care of here today and he was an absolute joy to work with on this cold day. Very grateful we’re lucky enough to have him working at our local post office
  • AS
    Allison Spencer
    Jan 12, 2026
    5.0
    the gentleman who works here was extremely helpful and kind - not used to that kind of service at a post office. Grateful to have such a nice staff at my local post office!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 05, 2026Yext Knowledge Graph
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