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Brand Certified

United States Postal Service

2.4
(497 reviews)

Business Details

540 N Dearborn St, Chicago, IL
60610, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 540 N Dearborn St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
540 N Dearborn St, Chicago, IL
60610, United States

Hours

Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday9:00 AM - 3:00 PM
Sunday10:00 AM - 2:00 PM

Reviews

2.4
497 reviews
5 stars
143
4 stars
16
3 stars
11
2 stars
31
1 star
296
  • LW
    Lucas Wall
    3 days ago
    3.0
    Service is usually good but the shelves are often barren with no Priority Mail boxes and limited shipping supplies
  • AB
    Alpha Bruton
    Mar 17, 2026
    5.0
    Easy in and out, line was moving forward
  • QL
    Qi L
    Feb 28, 2026
    1.0
    Saturday hours ends at 3pm, the black staff blocks you at the door and won’t let you in at 2:55pm.
  • VK
    Vlad Kulia
    Feb 25, 2026
    1.0
    If you want to be discriminated against because you have a child, this is exactly the place to go. The staff at this office were rude, dismissive, and completely unprofessional. I will be filing a formal complaint against every employee involved. I have full video evidence showing that they refused to call a manager when I asked and clearly did not want to serve us. I will also be requesting the information of the customer who was ahead of us and told my wife five times that she “should stay at home with the child” and should not bring the child there. (I’d really love to know how you’re supposed to take a passport photo of a child without the child being there. )This harassment is also fully recorded on video. I will be pursuing formal complaints and legal action. If anyone else experienced similar treatment or was unable to get a passport for their child, contact me. I am absolutely not a confrontational person, but this kind of behavior is unacceptable and will not be ignored.
  • YK
    Yulia Kulia
    Feb 25, 2026
    1.0
    We had a passport appointment for our baby and were skipped multiple times despite confirming our order in line. When we asked for a manager, the lady refused and said the passport clerk was the manager, and another customer began yelling at us saying we should stay home if we have a baby while staff did not intervene.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 05, 2026Yext Knowledge Graph
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