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Brand Certified

United States Postal Service

2.5
(170 reviews)

Business Details

5645 S Archer Ave, Chicago, IL
60638, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5645 S Archer Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5645 S Archer Ave, Chicago, IL
60638, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday8:30 AM - 2:00 PM
SundayClosed

Reviews

2.5
170 reviews
5 stars
56
4 stars
6
3 stars
6
2 stars
4
1 star
98
  • IH
    Isela Hernandez
    Feb 5, 2026
    3.0
    United States Postal Service – South Archer location There was only one cashier working, so the line was fairly long. Once I reached the counter, however, the postal worker was efficient, patient, and very helpful. They answered my Priority Mail questions clearly and got my envelope processed quickly, which I appreciated. While waiting, I noticed a customer who did not speak English struggling due to the language barrier, with no one available to assist her. I stepped in to help translate, and both the customer and the postal worker were very appreciative. I was glad I could help, but it did leave me thinking—what if no one bilingual had been there? This area serves a diverse community, and it would be great to see more bilingual postal workers or language support available to better serve all customers. Overall, solid service under pressure, but there’s definitely room to improve accessibility for non-English speakers.
  • IF
    Ian Fisher
    Feb 5, 2026
    1.0
    Got mad at me cause they didn’t know their own policies for picking up mail😂😂
  • MM
    Maritza murillo
    Jan 28, 2026
    1.0
    If I can leave zero stars I would !!! Please, everyone be very vigilant when dropping off your packages at this location employees are very rude, unhelpful and knowledgeable and unprofessional. No Spanish Speaking personnel at Location . 3 of my packages are “ missing “ please go inside don’t drop off nothing in the blue mail box “items “ will be lost “ according to employees
  • SC
    sergio Cruise
    Nov 6, 2025
    1.0
    Not helpful
  • AV
    Alexandra Villanueva
    Oct 18, 2025
    5.0
    The lady who helped me made my passport renewal so easy and she was so helpful. Best experience.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 05, 2026Yext Knowledge Graph
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