Certified by United States Postal Service • Apr 05, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4850 N Broadway St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Apr 05, 2026
Certified by United States Postal Service • Apr 05, 2026
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday8:30 AM - 3:00 PM
SundayClosed
Reviews
1.8
560 reviews
5 stars
68
4 stars
34
3 stars
23
2 stars
25
1 star
410
AS
Alina S.
Mar 1, 2026
1.0
1 star and thats only because i cant give zero
USPS marked my priority mail package as delivered. cool cool cool. Except it was NEVER delivered to me. i have no package, no note on the door, nothing. just their tracker saying delivered and thats it.
so i asked them ok fine, show me proof. a photo, a signature, anything. and guess what? they have absolutely nothing. zero. they just expect you to believe them with no evidence whatsoever. delivered where exactly?? to who??
and heres the thing that makes me want to scream. inside that package was my foreign passport. not some random amazon order. my PASSPORT. which i cannot replace at a local office because its from another country. to even start the process of getting a new one i have to drive 16 hours to another state. That’s a 32-hour round trip, time off work, and hotel costs just to submit an application. and then wait 3 months for the new one to be made. all of these because usps lost my package and just typed delivered and called it a day.
do not send anything important through usps. actually dont send anything through usps period.
LL
Lilo
Feb 27, 2026
1.0
Extremely rude staff and they don’t solve the problems or answer a question if you need.It won’t get any better.
VL
Vivian Lee
Feb 3, 2026
1.0
I sent 3 orders at the same time, but I have only received 2 orders. The remaining order (tracking number 9505568674644800009244) has still not been delivered.
What is unacceptable is that the system shows delivery activity, but in reality no courier contacted me and no delivery attempt was made. This makes it seem like the delivery status was updated without an actual delivery attempt.
The service is unprofessional, unreliable, and lacking transparency, causing serious frustration and loss of trust. Completely dissatisfied.
MA
mohammad asif asifi
Jan 16, 2026
1.0
The worst place no one is there to help and the lady was so rude and she walked around but didn't even talk
ID
Ibby Day
Jan 13, 2026
5.0
USPS always get bad reviews, but that is not my experience with this branch and is one of the better local posts I've had in my life! I've never had a serious issue with a delivery or shipment so far, and I ship over 50 packages a week for my small business. Super appreciative of my local mailman who went out of his way to call me this weekend to let me know of an issue with a package that was due to a seller incorrectly shipping under Media Mail. Went to pick it up today and the same woman who works in the mornings on weekdays is always quick and efficient in helping me.
I get the line can be long sometimes, but some issues can be solved on the kiosk FYI. Plus, the job is hard so thank you!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service at 4850 N Broadway St?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, many Post Offices including this one accept first-time U.S. passport applications and may also take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment through the USPS online scheduler, though there are limited walk-in hours at some locations.
What are the operating hours of this Post Office?
Monday to Friday, 9:00 AM to 7:00 PM; Saturday, 8:30 AM to 3:00 PM; closed Sundays.
How can I get a PO Box at this USPS location?
You can apply for a PO Box online at the USPS website or in person with two valid IDs and a completed application.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but specific hours may vary; check with this Post Office for details.
What is the cost for passport photos at this Post Office?
The fee for passport photos at USPS is currently $15.
Which nearby places can I visit before or after visiting the Post Office?
You can visit nearby attractions such as Millennium Park or stop by local restaurants like Fat Cat or Lao Sze Chuan for a meal.
How can nearby transit and landmarks help me find the Post Office?
Nearby points of interest like the Gunnison Street Lofts and American Metro Bank can help orient you as the Post Office is located at 4850 N Broadway St in Chicago.
Are there other useful services located near this Post Office?
Nearby you can find services like Vision 20/20 optometrist and DaKao International Travel if you need eyewear or travel assistance during your visit.
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