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United States Postal Service

1.8
(560 reviews)

Business Details

4850 N Broadway St, Chicago, IL
60640, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4850 N Broadway St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4850 N Broadway St, Chicago, IL
60640, United States

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday8:30 AM - 3:00 PM
SundayClosed

Reviews

1.8
560 reviews
5 stars
68
4 stars
34
3 stars
23
2 stars
25
1 star
410
  • AS
    Alina S.
    Mar 1, 2026
    1.0
    1 star and thats only because i cant give zero USPS marked my priority mail package as delivered. cool cool cool. Except it was NEVER delivered to me. i have no package, no note on the door, nothing. just their tracker saying delivered and thats it. so i asked them ok fine, show me proof. a photo, a signature, anything. and guess what? they have absolutely nothing. zero. they just expect you to believe them with no evidence whatsoever. delivered where exactly?? to who?? and heres the thing that makes me want to scream. inside that package was my foreign passport. not some random amazon order. my PASSPORT. which i cannot replace at a local office because its from another country. to even start the process of getting a new one i have to drive 16 hours to another state. That’s a 32-hour round trip, time off work, and hotel costs just to submit an application. and then wait 3 months for the new one to be made. all of these because usps lost my package and just typed delivered and called it a day. do not send anything important through usps. actually dont send anything through usps period.
  • LL
    Lilo
    Feb 27, 2026
    1.0
    Extremely rude staff and they don’t solve the problems or answer a question if you need.It won’t get any better.
  • VL
    Vivian Lee
    Feb 3, 2026
    1.0
    I sent 3 orders at the same time, but I have only received 2 orders. The remaining order (tracking number 9505568674644800009244) has still not been delivered. What is unacceptable is that the system shows delivery activity, but in reality no courier contacted me and no delivery attempt was made. This makes it seem like the delivery status was updated without an actual delivery attempt. The service is unprofessional, unreliable, and lacking transparency, causing serious frustration and loss of trust. Completely dissatisfied.
  • MA
    mohammad asif asifi
    Jan 16, 2026
    1.0
    The worst place no one is there to help and the lady was so rude and she walked around but didn't even talk
  • ID
    Ibby Day
    Jan 13, 2026
    5.0
    USPS always get bad reviews, but that is not my experience with this branch and is one of the better local posts I've had in my life! I've never had a serious issue with a delivery or shipment so far, and I ship over 50 packages a week for my small business. Super appreciative of my local mailman who went out of his way to call me this weekend to let me know of an issue with a package that was due to a seller incorrectly shipping under Media Mail. Went to pick it up today and the same woman who works in the mornings on weekdays is always quick and efficient in helping me. I get the line can be long sometimes, but some issues can be solved on the kiosk FYI. Plus, the job is hard so thank you!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 05, 2026Yext Knowledge Graph
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